Jose Ruiz Sanchez
Sydney,NSW
Summary
Dynamic professional with a proven track record at HJI Investing Pty Ltd, adept in decision-making support and enhancing employee relations. Excelled in leveraging technology for productivity and spearheaded a client tracking system, significantly improving project outcomes. Demonstrated leadership at JYC Delicias Restaurant by driving team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Manager's Assistant
HJI Investing Pty Ltd
Sydney, NSW
05.2023 - 12.2024
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained clerical correspondence via email and phone.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
- Delegated work assignments and prioritized tasks.
- Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
Cleaner
Space Services
Sydney, NSW
09.2022 - 04.2023
- Swept and mopped floors, scrubbed bathrooms, and cleaned windows.
Lead Manager
JYC Delicias Restaurant
Medellin, Colombia., Antioquia
09.2017 - 10.2022
- Responded to customer inquiries and complaints professionally.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed financial data such as budgets, expenditures, sales figures in order to make informed decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided guidance and support for team members in order to enhance their work performance and development.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved conflicts between employees while maintaining a positive work environment.
- Supervised sales associates, reconciled cash receipts and provided additional services for customers.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - General English
International House
Sydney07-2024
Some College (No Degree) - Occupational Safety
Inforcec
Colombia06-2013
High School Diploma -
Gonzalo Jimenez De Quesada
Colombia12-2012
Some College (No Degree) - Certificate IV in Information Technology
ACBA Australian College of Business Intelligence
SydneySkills
- Decision-making support
- Employee relations
- Social media management
- Document preparation
- Records management
- Multi-line telephone system operation
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Manager's Assistant
HJI Investing Pty Ltd
05.2023 - 12.2024
Cleaner
Space Services
09.2022 - 04.2023
Lead Manager
JYC Delicias Restaurant
09.2017 - 10.2022
Some College (No Degree) - General English
International House
Some College (No Degree) - Occupational Safety
Inforcec
High School Diploma -
Gonzalo Jimenez De Quesada
Some College (No Degree) - Certificate IV in Information Technology
ACBA Australian College of Business Intelligence