I am a meticulous professional with a strong dedication to professionalism and efficient productivity. Highly organized and detail-oriented individual who goes above and beyond basic administrative and operational duties and takes on multiple tasks at once.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Aquatic Center Coordinator
City of Frisco (Frisco Athletic Center)
05.2013 - 06.2015
Supervised and implemented administrative procedures for the operation of the facility; opened facility and secure facility for closing
Evaluated policies and procedures that enhanced the efficiency and productivity of the recreation center and its programs
Interacted with the public and staff on a daily basis; answered inquiries, resolved complaints/issues, grievances, and emergencies and assisted patrons as needed
Assisted in developing, planning and implementing special events and led in financial management functions
Assisted in the screening of hiring staff, evaluations and discipline counseling of assigned staff
Maintained daily records and reports relating to attendance of members/patrons, accidents/incidents and maintenance functions
Recorded chemicals in pools on a daily basis, maintained and adjusted water chemistry to ensure proper levels are in place on an hourly basis
Responsible for cleaning, vacuuming, draining municipal pools for maintenance repairs
Coordinated staff members work schedules bi-weekly and modified schedules daily if needed
Registered customers’ memberships, renewals and recreational activities/courses
Prepared employees payroll, ensured accuracy of hours worked with assigned schedule before submitting.
Pool Manager
City of Plano (Tom Muehlenbeck Center)
11.2011 - 05.2013
Supervised aquatic personnel (Lifeguards and Water Safety Instructors)
Influenced and mentored lifeguards to accomplish daily goals and objectives
Trained seasonal aquatic personnel and part-time personnel in CPR/First Aid/AED and water rescue skills
Screened and assisted in the new staff interviewing process
Conducted and organized water safety seminars to requesting groups
Maintained and recorded chemicals in pools on a daily basis, and adjusted water chemistry to ensure proper levels are in place on an hourly basis and ensured proper operational techniques
Responsible for cleaning, vacuuming, draining municipal pools for maintenance repairs
Instructed and scheduled swim lessons; recorded attendance and course records
Registered patrons for memberships and renewals and recreational activities/courses
Resolved complaints/issues and emergencies of staff and members as needed
Set-up and collaborated with my team to host pool parties and ensure members needs and safety.
Aquatics Manager
City of Harlingen (Parks & Recreation & Municipal Pools)
06.2005 - 08.2011
Supervised personnel of multiple city pools
Certified and trained personnel in Lifeguard, CPR, First Aid/AED and Water Safety Instructor courses
Planned and implemented the recreational activities for community based programs consisting of classes of swimming lessons and children with disability
Prepared employees payroll, ensured accuracy of hours worked with assigned schedule before submitting
Responsible for proper water chemistry analysis balance of chemical application and water temperature to ensure safe swimming water
Responsible for cleaning, vacuuming, draining municipal pools for maintenance repairs
Stayed current with state laws and educational aquatic programs by attending professional conferences
Collected fees from patrons, admissions/ revenue reports
Logged daily cash reports and deposits to the Public-Services Department
Record keeping of pool attendance, programs operational expenses and revenues
Responsible for directly planning, organizing and recruiting Lifeguard programs and learn-to-swim programs
Coordinated special events with the Harlingen C.I.S.D swim clubs and other organizations to use the facility pools
Set-up and collaborated with my team to host pool parties and ensure members needs and safety.
FEDEX COURIER DRIVER
Federal Express Corporation
08.2015 - Current
9 years experience with Fedex Courier Express Delivery
Clean DMV record • 75-150 miles per day of driving with zero vehicle accidents or traffic incidents. FEDEX COURIER
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Provides efficient and safe delivery and pick-up of packages and documents. While representing the company in a professional manner.
Managed and tracked over 3000 packages monthly using the FedEx Mobile App.
Accurately tracked hours with Timeclock plus for 256 shifts to ensure timely punches and calculate payrolls with utmost precision.
Operates non-articulated vehicles safely and efficiently, complying with all governmental and Corporate procedures.
Operates company vehicles and provide courteous and efficient delivery and pick up of packages.
Ensures checks for shipments of conformance to FedEx features of service.
Provides coverage for all assigned routes within the station's service area.
Always maintaining a constant state of alertness and in a safe manner as an essential function of the position.
Ability to lift 50 lbs.
Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and / or assistance from another personal.
Skilled in human relations and verbal communication skills.
Logistic Expert
Public driving safety at Understands local routes
Excellent in Map reading and Navigation Skills
Certified in Safety Driver’s Training
Knowledgeable in State and Highway road signs
Education
High School Diploma -
Harlingen High School South
Harlingen
Skills
Working Independently
Attention to Detail
Problem-Solving
Customer Service
Certification
CPO (Certified Pool Operator)
W.S.I (Water Safety Instructor)
American Red Cross First Aid/AED & CPR certification
L.G.I (Lifeguard Instructor)
F.I.T (Fundamentals of Instructor Trainer)
American Red Cross Water Park certification
Communityservicevolunteerexperience
Frosty 5K (2014) (2013), Frisco TX
Daddy Daughter Dance (2013) Frisco, TX
Boo Bash Halloween Carnival (2013) (2012) Plano, TX
Ardmore Community Water Park (2012) Ardmore, OK
Centennial Festival (2011)
T.A.F.F. (2010) (2011)
Blues of The Hill (2005-2011)
National Night Out (2005-2011)
Harlingen Independent School District Swim Meet (2005-2011)
Halloween Haunted House (2005-2011)
Christmas Lighting (2005-2011)
Winter Texan Appreciation (2005-2010)
Achievementsawards
(2014) North Texas Guard Games in Denton TX 8th place
(2013) State Open Competition in Corpus Christi 3rd place
(2013) North Texas Guard Games in Terrell TX 1st and 2nd place
(2005 & 2010) South Texas Lifeguard Competition 1st and 2nd place
(2005 & 2010) Texas Open State Competition 1st and 2nd place
References
Available upon request
Timeline
FEDEX COURIER DRIVER
Federal Express Corporation
08.2015 - Current
Aquatic Center Coordinator
City of Frisco (Frisco Athletic Center)
05.2013 - 06.2015
Pool Manager
City of Plano (Tom Muehlenbeck Center)
11.2011 - 05.2013
Aquatics Manager
City of Harlingen (Parks & Recreation & Municipal Pools)
Student Event Staff Volunteer for Gala at Juan Diego Academy- Catholic High SchoolStudent Event Staff Volunteer for Gala at Juan Diego Academy- Catholic High School