Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Jose Salazar

Grand Prairie

Summary

Engaging team player with a keen eye for detail and a proven track record in customer relations management. Skilled at juggling multiple tasks, boosting team morale, and consistently delivering exceptional customer service. Proficient in upselling techniques and adept at inspiring customer satisfaction. Possess a solid background in leadership, teamwork, and a strong desire to excel in a dynamic environment. Adaptable problem-solver with excellent organizational and communication skills, eager to contribute to the success of the [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Shift Leader

Bonchon Chicken
04.2025 - 07.2025
  • Supervised daily operations, ensuring team adherence to quality and safety standards.
  • Trained new employees on procedures and customer service techniques to enhance performance.
  • Managed inventory levels, coordinating with suppliers for timely stock replenishment.
  • Implemented efficiency improvements in workflow, reducing wait times for customers.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Seasonal Worker

UPS
11.2024 - 01.2025
  • Operated equipment safely to support daily production demands and meet operational goals.
  • Collaborated with team members to maintain clean and organized workspaces, enhancing efficiency.
  • Executed quality control checks on products, identifying defects and ensuring compliance with standards.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.

Hospitality Service Support/Host/Dishwasher

Hooters
05.2022 - 10.2023
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize table turnover and guest flow.
  • Coordinated dining room activities, enhancing guest experiences through attentive service.
  • Trained new hosts on customer service protocols and workflow efficiency.
  • Monitored dining area for cleanliness and organization, maintaining high standards of presentation.
  • Collaborated with kitchen and waitstaff to ensure seamless service delivery.
  • Addressed guest inquiries and complaints, fostering positive relationships and satisfaction.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Team Member

Taco Cabana
01.2022 - 04.2022
  • Successfully learned menu quickly and then sold food to customers both in the dining room and the drive through
  • Cooked food for customers in a fast pasted environment and as a new employee kept up with experienced workers
  • Cleaned the restaurant including the tables, floors, counters, dishes and taking out the trash

Education

High School Diploma -

South Grand Prairie High School
05.2024

Skills

  • Problem solving
  • Proficient with POS systems
  • Excellent interpersonal and communication skills
  • Team leadership
  • Problem-solving
  • Time management
  • Poised under pressure
  • Experienced in most restaurant positions
  • Cash handling
  • Flexible schedule
  • Customer service focus
  • Following orders

Hobbies and Interests

Reading, Economical Conservation, Art, Hiking, Archery, Travel

Timeline

Shift Leader

Bonchon Chicken
04.2025 - 07.2025

Seasonal Worker

UPS
11.2024 - 01.2025

Hospitality Service Support/Host/Dishwasher

Hooters
05.2022 - 10.2023

Team Member

Taco Cabana
01.2022 - 04.2022

High School Diploma -

South Grand Prairie High School

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