Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Samayoa

Miami,FL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

11
11
years of professional experience

Work History

Telecommunications Installation Technician

Techforce Telecom INC.
01.2022 - Current
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.

Retail Sales Associate

Tennis Plaza
09.2015 - 01.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • string tennis racquets

Warehouse Employee

Maya Ent.
01.2013 - 09.2015
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

Associate of Arts - Architecture

Miami Dade College
Miami, FL

High School Diploma -

Miami Senior High School
Miami, FL
06.2013

Skills

  • Installing Equipment
  • Layout Plans
  • Web Applications
  • Installation and Configuration
  • Diagnosing Issues
  • Blueprints and Schematics
  • Test Equipment Operation
  • Customer Satisfaction
  • Strategic Selling
  • Time Management
  • Customer Assistance
  • Product Promotion

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Telecommunications Installation Technician

Techforce Telecom INC.
01.2022 - Current

Retail Sales Associate

Tennis Plaza
09.2015 - 01.2022

Warehouse Employee

Maya Ent.
01.2013 - 09.2015

Associate of Arts - Architecture

Miami Dade College

High School Diploma -

Miami Senior High School

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Jose Samayoa