Jose Samayoa
Pacoima,CA
Summary
Have worked is the retail industry has a location manager, also built a company from 0 to 45 employees. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
30
30
years of professional experience
Work History
Manager
Samaholdings LLC
Pacoima, CA
08.2019 - Current
- Manage a Real Estate LLC to actively seek commercial real estate property to buy, hold and transform into multi family housing.
- Traveled frequently to the Los Angeles Planning Authority to be updated on incoming urban plans and new zoning ordinances that would affect the business strategy.
President
Oso Transport Inc
Gardena, CA
01.2008 - 06.2019
- Managed and operated a nationwide trucking company with 30 owner operators.
- Scheduled truck routes, appointments, and aided drivers when they needed help.
- Managed the P & L statement in addition to ensuring all federal, state and locals laws were followed in conducting interstate commerce.
- Inspected equipment inbound and outbound to ensure there were no breakdowns on the road.
- Determined performance goals and executed tactics for achieving milestones.
- Developed and executed strategic business plan to attain assigned metrics such as on time deliveries, no to low cargo claims and ensure financial goals such as profitability and sales growth.
President
WWJ Transport Inc
Compton, CA
05.2005 - 12.2007
- Managed to increase the company from a 1 unit truck company to a 30 unit truck company with both independent owner operators and company trucks.
- Operated a 10,000 square foot warehouse where all OSHA and pertinent local laws were followed.
- Managed a team of 10 in Jersey City, NJ ensuring that freight was picked up and delivered on time.
- Cultivated and maintained positive working relationships with employees, shippers, receivers and brokers.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Roadmapped plans to outline benefits and address potential constraints prior to resource commitment.
Owner Operator
PN Transport
Pacoima, CA
12.1999 - 05.2005
- Operated a 1 unit trucking company as team truck driver moving freight nationwide.
- Duties included driving, dispatching, maintaining dot compliance and managing the financial ledgers of the business.
- Negotiated transport pricing structures according to market trends.
- Developed and implemented successful sales strategies to meet business goals. Such as moving from truckload freight to ltl-less than truckload-freight.
- Kept up-to-date on regulatory changes affecting business operations.
Restaurant Manager
Del Taco Restaurants Inc.
Los Angeles, CA
06.1998 - 11.1999
- Operated a single unit
- Had p&l accountability, hired and trained new employees
- Managed a staff of 25.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Optimized profits by controlling food, beverage and labor costs.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Restaurant Manager
Taco Bell Corporation
San Fernando, CA
06.1996 - 09.1998
- Operated a single unit, developed employees to management positions, had accountability for the p&l of the unit and recruiting of new management trainees.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Resolved and investigated complaints regarding service and food quality.
- Managed accounts payable, accounts receivable and payroll.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Field Supervisor
Arco Am/Pm
Riverside, CA
05.1995 - 06.1996
- As part of Field Supervisor training operated an AM/PM gas outlet for 9 months
- Managed a staff of 10.
- Trained workers in equipment operation, safety procedures and company policies.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Ordered or requisitioned supplies or materials.
- Suggested or initiated promotions, transfers or hires.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated duties to employees based on skillset.
Assistant General Manager
Taco Bell Corporation
Pacoima, CA
09.1993 - 05.1995
- Had p&l accountability as well as training, delegation and operational duties of the unit.
- Motivated and led team members to work together to achieve targets.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Helped team develop specialized projects, events and promotions.
- Delegated work to staff, setting priorities and goals.
Education
Master of Business Administration (MBA) - Business Administration and Management, General
University of California
01.1995
Bachelor of Arts (B.A - ECONOMICS AND BIOLOGY
University of California
01.1993
Skills
- Staff Development
- Administration and Reporting
- Performance Tracking and Evaluation
- Team Leadership
- Staff Training
- Performance Evaluations
- Budget Management
- Scheduling and Coordinating
- Verbal and Written Communication
- Goal Setting
- Issue and Conflict Resolution
- P&L Oversight
- Customer Relationship Management
- Employee Coaching and Motivation
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Samaholdings LLC
08.2019 - Current
President
Oso Transport Inc
01.2008 - 06.2019
President
WWJ Transport Inc
05.2005 - 12.2007
Owner Operator
PN Transport
12.1999 - 05.2005
Restaurant Manager
Del Taco Restaurants Inc.
06.1998 - 11.1999
Restaurant Manager
Taco Bell Corporation
06.1996 - 09.1998
Field Supervisor
Arco Am/Pm
05.1995 - 06.1996
Assistant General Manager
Taco Bell Corporation
09.1993 - 05.1995
Master of Business Administration (MBA) - Business Administration and Management, General
University of California
Bachelor of Arts (B.A - ECONOMICS AND BIOLOGY
University of California
Similar Profiles
Ida BeachyIda Beachy
Office Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLCOffice Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLC
Kimberlie PriserKimberlie Priser
Senior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLCSenior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLC
CHAZ WOODCHAZ WOOD
Owner/Project Manager at Residential Recovery LLC/Holistic Homes LLCOwner/Project Manager at Residential Recovery LLC/Holistic Homes LLC
Ahilyn GonzalezAhilyn Gonzalez
Student Worker at Los Angeles Mission CollegeStudent Worker at Los Angeles Mission College
Felix SanchezFelix Sanchez
Driver at Quicksilver TowDriver at Quicksilver Tow