Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Sanchez

Houston,Texas

Overview

7
7
years of professional experience

Work History

Restaurant Waiter

Tapped Drafthouse & Kitchen
10.2018 - 01.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Informed customers about daily and seasonal specials.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

HVAC Installer

Air Time AC & Heating
03.2017 - 01.2020
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Installed components to improve HVAC system performance.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.

Administrative Assistant

Open Door Mission
05.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on staff updates
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education Volunteer

Open Door Mission
12.2021 - 05.2022
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assisted teachers with supervision and care of group of [Number] children.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported student learning objectives through personalized and small group assistance.

Driver

Cannon Companies
02.2021 - 11.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to coworkers on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.

HVAC Installer

Airtime AC & Heating
07.2020 - 01.2021
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Installed components to improve HVAC system performance.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Worked on both home and business units for maintenance, repairs, and new installations.

General Maintenance Volunteer

Open Door Mission
02.2020 - 07.2020
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Installed new locks, door handles, and door closers.

Education

High School Diploma -

Klein Forest High School
Houston, TX
06.2012

Skills

  • Filing
  • Meeting Planning
  • Proposal Writing
  • Calendar Management
  • Research
  • Clerical Support
  • Mail Handling
  • Appointment Scheduling
  • Data Entry
  • Computer Skills
  • Multi-Line Telephone Systems
  • Social Media Management
  • Professional and Mature
  • Tech-Savvy
  • Quickbooks
  • Administrative Support
  • Microsoft Outlook

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Open Door Mission
05.2022 - Current

Education Volunteer

Open Door Mission
12.2021 - 05.2022

Driver

Cannon Companies
02.2021 - 11.2021

HVAC Installer

Airtime AC & Heating
07.2020 - 01.2021

General Maintenance Volunteer

Open Door Mission
02.2020 - 07.2020

Restaurant Waiter

Tapped Drafthouse & Kitchen
10.2018 - 01.2020

HVAC Installer

Air Time AC & Heating
03.2017 - 01.2020

High School Diploma -

Klein Forest High School

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