Jose Sanchez
Summary
I am seeking to obtain an advanced position where familiarity with the company and leadership skills will be used to meet organizational goals.
Overview
11
11
years of professional experience
Work History
Superintendent of Transportation
CT Transit
01.2024 - Current
- Directed special events according to schedule and quality demands.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Oversee daily operations at site.
- Prepared and submitted reports on accidents, incidents and policy violations to upper management.
- Communicated effectively with all departments and levels of the organization.
- Provided feedback to workers on job performance and safety procedures.
- Coached operators and supervisors in proper methods, bus operation and safety procedures.
- Administered disciplinary actions to operators and supervisors violating safety regulations and company policies.
Transportation Operations Supervisor
CT Transit
07.2019 - 01.2024
- Promoted within3 years
- Mentored new hires in departmental procedures and provided ongoing support for their professional development within the organization.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
Operator
CT Transit
07.2016 - 07.2019
- Assisted new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Worked outside in all weather conditions.
- Used problem-solving and issue-resolution skills to promptly and successfully address customer complaints.
Operator
Greater Hartford Transit District
06.2014 - 07.2016
- Worked to ensure that passengers reached their destination safely while providing excellent customer service in the process
- Ensured all safety standards were met
- Followed and ensured adherence to all safety standards, state, and federal transit regulations
- Delegated work assignment and managed databases
Education
G.E.D -
Adult Education
Hartford, CT01.2009
Skills
- Communication
- Problem solving
- Customer service
- Leadership
- Relationship building and management
- Project coordination
- Project management
- Key decision making
- Training oversight
- Labor relations
- Leadership development
- Staff management
- Staff education and training
- Scheduling coordination
COMMUNICATION
- Worked with upper management and IT to address missing features in OPS software that would assist staff with work distribution.
- Created a user manual for supervisors to use in multiple divisions.
- Trained staff in multiple divisions to work with OPS software.
LEADERSHIP
- I am a natural leader. I have shown commitment in spearheading my way into the OPS software meeting and ensuring that vital changes were made for it to work for our team, and I am still trying to get additional features added.
- I have shown leadership skills in people management, planning, adaptability, communication, decisiveness, delegation and influencing skills.
Timeline
Superintendent of Transportation
CT Transit
01.2024 - Current
Transportation Operations Supervisor
CT Transit
07.2019 - 01.2024
Operator
CT Transit
07.2016 - 07.2019
Operator
Greater Hartford Transit District
06.2014 - 07.2016
G.E.D -
Adult Education