Jose Sanchez
Friendswood,TX
Summary
Dynamic sales professional with a proven track record at Gillman Automotive Group, excelling in consultative selling and effective negotiation. Successfully increased sales revenue through strategic relationship building and optimized sales processes. Committed to enhancing customer satisfaction and driving repeat business while staying ahead of industry trends.
Experienced with financial services and loan processes in automotive finance. Utilizes customer relationship management to enhance client satisfaction and business growth. Track record of effective team leadership and strategic financial planning.
Qualified with solid background in automotive finance management. Successfully managed financial services and vehicle loan processes, contributing to business growth. Demonstrated expertise in customer relationship management and team leadership.
Professional in automotive finance sector, providing reliable leadership and strategic financial oversight. Skilled in loan structuring, credit analysis, and regulatory compliance. Known for fostering collaborative team environments and adapting to changing business needs, consistently driving results. Excellent communication and negotiation skills, combined with strong ethical focus.
Talented finance manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
22
22
years of professional experience
Work History
Automotive Finance Manager
Planet Ford
10.2024 - 04.2025
- Drove innovation in finance offerings, researching and introducing new financing options that matched customer preferences and needs.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
- Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
Automotive Finance Manager
AutoNation Cdjr Spring
03.2020 - 10.2024
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Enhanced dealership reputation by resolving finance-related customer complaints promptly and effectively.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maintained compliance with all regulatory requirements, ensuring all finance agreements met state and federal guidelines.
- Improved customer satisfaction with personalized follow-up calls to ensure clarity and satisfaction with finance agreements.
Automotive Finance Manager
AutoNation Ford Gulf Freeway
07.2013 - 03.2020
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Boosted dealership revenue by negotiating favorable financing packages for customers.
- Enhanced team productivity, organizing regular training sessions on latest automotive finance trends and compliance standards.
- Increased repeat business by establishing trust and rapport with customers through transparent and ethical finance practices.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Increased sales team effectiveness with comprehensive training on finance options and upselling techniques.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Automotive Finance Manager
Autonation Chevrolet Gulf Freeway
10.2003 - 06.2013
- Improved customer satisfaction with personalized follow-up calls to ensure clarity and satisfaction with finance agreements.
- Optimized financial offerings by regularly reviewing and adjusting finance and insurance products to meet market demands.
- Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
- Implemented customer relationship management system to track client interactions and follow up on leads, improving conversion rates.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Analyzed market trends to stay informed on industry developments and competitive landscape within the automotive finance sector.
- Fostered culture of continuous improvement, encouraging feedback from finance team to refine processes and strategies.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
- Streamlined loan approval processes, reducing wait times for customers and increasing overall efficiency.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Education
High School Diploma -
Sharpstown High Schoool
Houston, TX06-1999
Skills
- Sales presentations
- Sales process optimization
- Objection handling
- Goal-oriented mindset
- Decision making aptitude
- Contract preparation
- Credit assessment
- Financial product sales
- Problem-solving capacity
- Automotive industry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Finance Manager
Planet Ford
10.2024 - 04.2025
Automotive Finance Manager
AutoNation Cdjr Spring
03.2020 - 10.2024
Automotive Finance Manager
AutoNation Ford Gulf Freeway
07.2013 - 03.2020
Automotive Finance Manager
Autonation Chevrolet Gulf Freeway
10.2003 - 06.2013
High School Diploma -
Sharpstown High Schoool
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