Prior Authorization Specialist skilled in managing workflows and providing outstanding customer service. Proven ability to process authorization requests accurately while collaborating with healthcare professionals to ensure timely patient support.
Overview
8
8
years of professional experience
Work History
Prior Authorization Specialist
Boston Children's Hospital
Boston, Massachusetts
09.2025 - Current
Scheduled peer-to-peer reviews for physicians to discuss medical necessity, enhancing communication with insurance providers.
Reviewed prior authorization requests to ensure accuracy and completeness of required information.
Monitored pending requests, ensuring timely processing and follow-up to minimize delays in patient care.
Collaborated with clinical staff to gather and verify necessary information for authorizations, facilitating smoother approval processes.
Processed prior authorization requests for patient services and procedures.
Package Handler
FedEx
Punta Gorda, Florida
01.2025 - Current
Sorted incoming packages by size and destination, enhancing processing efficiency.
Operated conveyor belts to transport packages throughout the facility.
Loaded and unloaded packages from delivery trucks safely and efficiently.
Maintained clean, organized work area to uphold safety standards and facilitate operations.
Scanned packages using handheld devices for tracking purposes.
Followed safety protocols to prevent injuries during package handling tasks.
Collaborated with team members to meet daily shipping goals.
Trained new employees on operational procedures and safety measures, ensuring compliance and readiness.
Cashier
BJ's Wholesale
Cape Coral, Florida
06.2018 - 08.2020
Processed customer transactions efficiently and accurately.
Handled cash, credit, and check payments securely.
Ensured clean and organized checkout areas to enhance customer experience.
Assisted customers with product inquiries and store navigation.
Helped customers find specific products, answered questions, and offered product advice.
Supported team members during busy shift periods.
Monitored inventory levels at checkout areas regularly.
Implemented store policies for returns and exchanges effectively.