Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jose Sandoval

Albuquerque

Summary

Dynamic Assistant Manager at Sandia Resort & Casino with a proven track record in team leadership and exceptional customer service. Skilled in staff training and inventory management, I foster collaboration and drive business growth through strategic planning and effective communication. Committed to maintaining high standards of quality and safety in all operations.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Sandia Resort & Casino
05.2022 - 07.2025
  • Assisted in training and onboarding new team members, fostering a collaborative environment.
  • Implemented inventory control measures, enhancing stock accuracy and availability.
  • Supported management in developing promotional strategies to increase customer engagement.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Chef Manager

Panda Express
05.2007 - 04.2022
  • Assisted in meal preparation and presentation, ensuring quality and safety standards.
  • Collaborated with kitchen staff to maintain cleanliness and organization in work areas.
  • Supported inventory management by tracking stock levels and assisting with ordering supplies.
  • Learned food safety regulations and implemented best practices in daily operations.
  • Maintained equipment cleanliness, adhering to sanitation protocols for food preparation areas.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen and dining area, improving overall service quality.
  • Monitored food production to verify quality and consistency.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Education

Associate Of Business Administration -

Club De Leones
Mexico City
03.2007

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Staff management

Languages

Spanish
Full Professional

Timeline

Assistant Manager

Sandia Resort & Casino
05.2022 - 07.2025

Chef Manager

Panda Express
05.2007 - 04.2022

Associate Of Business Administration -

Club De Leones

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Jose Sandoval