Jose Santos Disla
Tampa
Summary
Results-driven operations manager with expertise in payroll administration, inventory management, and customer relationship management. Committed to optimizing service delivery and enhancing operational efficiency.
Overview
36
36
years of professional experience
Work History
Business Operations Manager
Ireny's Hair Salon and Spa
Brandon
10.2024 - Current
- Currently responsible for overseeing the daily operations, ensuring a high standard of service for both clients and staff.
- Planning and schedules coordinator, weekly meetings, training, managing inventory and payroll, and making sure the salon operates efficiently to meet its business objectives.
- Collect payments and other duties as needed.
Warehouse Assistant
Tampa Furniture Outlet
Tampa
05.2021 - 05.2023
- Facilitated vehicle maintenance and transport operations efficiently.
- Organized inventory of furniture, accessories, and props to ensure accessibility.
- Executed packing, unpacking, and movement of furniture and décor items.
- Styled rooms through basic furniture placement techniques.
- Managed resource allocation within warehouse to optimize operations.
- Investigated and resolved discrepancies in inventory records promptly.
- Maintained cleanliness and organization of staging inventory and warehouse environment.
Business Owner
Disag Furniture
Santo Domingo. Dominican Republic
01.2000 - 12.2022
- Managed store operations, focusing on furniture sales and personnel oversight.
- Selected and displayed furniture items to enhance customer engagement.
- Maintained inventory levels to optimize product availability.
- Designed and customized furniture pieces to fulfill specific customer requirements.
- Monitored industry trends and consumer preferences to adapt business strategies.
- Ensured profitability through effective operational management and customer loyalty initiatives.
Sales Agent/Coordinator's Assistant
Sigma Products (Formerly Products Sosua)
Santo Domingo, Dominican Republic
09.1997 - 08.1999
- Facilitated product selection for customers based on specific demands and special orders.
- Created work orders with lead time.
- Monitored stock levels for meats, cheese, and butter to meet specifications.
- Maintained accurate customer files and product inventories to achieve monthly goals.
- Processed payment transactions and balanced sales monthly.
Customer Service Representative
Ferreteria Americana - Hardware Store
Santo Domingo, Dominican Republic
05.1990 - 05.1994
- Delivered exceptional customer service by guiding customers to products and services.
- Identified customer needs and recommended appropriate product solutions.
- Maintained merchandising standards to enhance store presentation and organization.
- Assisted in various areas of the hardware store to ensure smooth operations.
Education
High School Diploma -
High School - Gregorio Luperon
Santo Domingo, Dominican Republic06-1994
Skills
- Operations management
- Payroll administration
- Inventory management
- Resource allocation
- Schedule coordination
- Customer relationship management
- Bilingual communication
- Payment processing
- Training coordination
- Conflict resolution
- Inventory control
- Visual merchandising
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Business Operations Manager
Ireny's Hair Salon and Spa
10.2024 - Current
Warehouse Assistant
Tampa Furniture Outlet
05.2021 - 05.2023
Business Owner
Disag Furniture
01.2000 - 12.2022
Sales Agent/Coordinator's Assistant
Sigma Products (Formerly Products Sosua)
09.1997 - 08.1999
Customer Service Representative
Ferreteria Americana - Hardware Store
05.1990 - 05.1994
High School Diploma -
High School - Gregorio Luperon