Jose Serrano
Homestead,FL
Summary
Empathetic individual with more than 1 years' working as a Group Facilitator for a Comunnity organization. Highly polished and professional and promoting integrity and relationship-building talents. Focused Mental Health professional with success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases.
Overview
1
1
year of professional experience
Work History
Facilitator
New Focus Mental Health Solution
04.2024 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Enhanced leadership abilities and expertise by delivering forward-thinking training to over [Number] management staff.
Medical Records and Health Information Technician
New Focus Mental Health Solution
05.2023 - Current
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
Education
Bachelor of Science - Registered Behavior Technician
Miami Ad School
Miami, FL02.2024
Bachelor of Science - Traumatology
Hospital General Aleida Fernandez Chardiet
Cuba07.2010
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Assertiveness
- Group Dynamics
Timeline
Facilitator
New Focus Mental Health Solution
04.2024 - Current
Medical Records and Health Information Technician
New Focus Mental Health Solution
05.2023 - Current
Bachelor of Science - Registered Behavior Technician
Miami Ad School
Bachelor of Science - Traumatology
Hospital General Aleida Fernandez Chardiet
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