Jose Serrano
Summary
Experienced bartender skilled in cocktail crafting and customer service. Proven track record of increasing sales and streamlining operations. Fluent in Spanish with expertise in inventory management and menu engineering.
I'm Meticulous and thorough with all my tasks, including all side tasks before, during and after my shift.
You either prep for success or set yourself up for failure!
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
The Brass Tap
11.2024 - 07.2025
Bartender
Duffy's Sports Grill
12.2022 - 2024
Bartender
Duffy's Sports Bar and Grill
12.2017 - 12.2022
- Increased cocktail sales by 25% via menu optimization.
- Trained 5 new hires on cocktail preparation and customer service.
- Maintained a 98% customer satisfaction rating for bar services.
Bartender
Ford's Garage Fort Myers
08.2019 - 03.2022
Bartender
Flanigan's Seafood Bar and Grill
03.2010 - 02.2015
- Designed 12 seasonal cocktails that boosted sales by 20%.
- Improved inventory accuracy by 30% through precise tracking.
- Collaborated with chefs to pair beverages with menu items.
Barten
Duffy's Sports Grill
08.2005 - 01.2010
- Reduced customer wait times by 15% via efficient bar setup.
- Raised monthly profit by $5,000 through upselling strategies.
- Ensured compliance with local alcohol serving regulations.
Education
High School Diploma -
Lake Weir High School
Ocala, FL05-1998
Skills
- Cocktail Crafting
- Inventory Management
- Customer Service
- Menu Engineering
- Point-of-Sale Systems
- Team Leadership
- Upselling Techniques
- Regulatory Compliance
- Food Safety
Certification
- FL Responsible Alcohol Vendor Training
- Food Handler's Certification - National Restaurant Association
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
The Brass Tap
11.2024 - 07.2025
Bartender
Duffy's Sports Grill
12.2022 - 2024
Bartender
Ford's Garage Fort Myers
08.2019 - 03.2022
Bartender
Duffy's Sports Bar and Grill
12.2017 - 12.2022
Bartender
Flanigan's Seafood Bar and Grill
03.2010 - 02.2015
Barten
Duffy's Sports Grill
08.2005 - 01.2010
High School Diploma -
Lake Weir High School
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