Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jose Sidenstick

Kansas City,MO

Summary

Organized hospitality professional with dynamic attitude and strong desire to serve public. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Night Auditor

Drury Inn & Suites
Kansas City, MO
08.2023 - Current
  • Received payments from customers via cash or credit cards.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Verified that all charges posted were accurate prior to submitting final bills to guests.
  • Assisted with the preparation of daily bank deposits for all departments within the hotel.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Reported any discrepancies immediately upon discovering them.
  • Maintained a secure environment for the protection of guests' property and assets.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Greeted arriving guests and checked them in to their rooms.
  • Assessed checklist on daily basis and planned shift accordingly.

Houseman Supervisor

Fairfeild inn and suites by Marriott
Gladstone, MO
04.2022 - 07.2023
  • Established and enforced clear goals to keep employees working collaboratively.
  • Assisted with ordering supplies, linens, and other items needed for daily operations.
  • Monitored inventory levels for all supplies and equipment used by housekeeping staff.
  • Ensured that housekeeping staff followed safety procedures when using chemicals or operating machinery.
  • Trained new employees on proper cleaning techniques, safety protocols, and job duties.
  • Responded to customer questions regarding products, prices and availability.
  • Recruited and trained new employees to meet job requirements.
  • Participated in the development of new policies related to Houseman services.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Planned and completed group projects, working smoothly with others.

Pharmacy Technician

Walgreen's Pharmacy
Kansas City, MO
02.2023 - 06.2023
  • Managed filing of prescriptions, both electronically and manually.
  • Restocked shelves with new supplies of medications as needed.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Organized work areas so that everything was easily accessible when needed.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted in training new employees on pharmacy procedures.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Oak Park High School
Kansas City, MO
05-2019

Skills

  • Financial Reporting
  • Daily Reporting
  • Customer Service
  • Clerical Duties
  • Tracking Expenses
  • Front Desk Operations
  • Guest Services
  • Generating Reports
  • Reporting Capabilities
  • Training and Mentoring
  • Reservations
  • Office Supervision
  • Analytical Thinking
  • Monitoring Revenue
  • Strong Work Ethic
  • Conflict Mediation

Certification

  • Pharmacy Technician License

Affiliations

  • I am firm believer in working hard, with that being said that also goes with my fitness lifestyle. I love pushing my limits, breaking boundaries within, and thriving for more. Whether that be going on runs, lifting, or any active lifestyle to push me to do or become better.

Timeline

Night Auditor

Drury Inn & Suites
08.2023 - Current

Pharmacy Technician

Walgreen's Pharmacy
02.2023 - 06.2023

Houseman Supervisor

Fairfeild inn and suites by Marriott
04.2022 - 07.2023

High School Diploma -

Oak Park High School

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Jose Sidenstick