Jose Soto
The Bronx,NY
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
10
10
years of professional experience
Work History
Home Health Aide
FreedomCare
09.2022 - 03.2024
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Home Health Aide
BestCare Home Care
08.2021 - 06.2022
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Home Health Aide
Heart 2 Heart Home Care
10.2020 - 06.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Storekeeper
Woodlawn Electric Supply
05.2019 - 10.2019
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Ordered goods from various vendors to maintain store merchandise levels.
Formalwear Manager
Men's Wearhouse
02.2017 - 04.2019
- Evaluated employee performance regularly through scheduled reviews, offering constructive feedback aimed at fostering professional growth.
- Provided exceptional customer service through attentive listening, knowledgeable guidance, and prompt issue resolution.
- Maintained up-to-date knowledge of industry trends by attending trade shows and networking events, ensuring that our store offered relevant options for all occasions.
- Enhanced the overall store atmosphere by maintaining a clean, organized layout and promoting a positive work culture among team members.
- Trained and mentored sales associates, leading to improved team performance and increased sales revenue.
Customer Service Associate
Men's Wearhouse
05.2014 - 03.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Celia Cruz Bronx High School Of Music
Bronx, NY06.2009
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Housekeeping
- [Language] Fluency
- Inventory Control
- Quality Assurance
- Merchandise planning
- Teamwork and Collaboration
Timeline
Home Health Aide
FreedomCare
09.2022 - 03.2024
Home Health Aide
BestCare Home Care
08.2021 - 06.2022
Home Health Aide
Heart 2 Heart Home Care
10.2020 - 06.2021
Storekeeper
Woodlawn Electric Supply
05.2019 - 10.2019
Formalwear Manager
Men's Wearhouse
02.2017 - 04.2019
Customer Service Associate
Men's Wearhouse
05.2014 - 03.2016
High School Diploma -
Celia Cruz Bronx High School Of Music