Summary
Overview
Work History
Education
Skills
References
Skills
Timeline
Generic

Jose Talbott

Lynwood,CA

Summary

Dedicated professional with over 25 years of experience in delivering exceptional customer service and leading team training initiatives. Seeking a full-time position to leverage extensive knowledge in customer engagement and team development. Committed to enhancing customer satisfaction through tailored service approaches, while fostering a collaborative team environment that promotes continuous growth and skill enhancement. Eager to contribute to company success by implementing effective training programs and driving a culture of excellence in customer experience.

Overview

5
5
years of professional experience

Work History

Deli Clerk / Night Cook / Front End Cashier

WinCo Foods
Vacaville, CA
10.2023 - 03.2024
  • Provided exceptional customer service, ensuring a positive shopping experience for all patrons
  • Managed food preparation, maintaining high standards of hygiene and presentation
  • Stocked and organized the deli area, ensuring timely replenishment of products
  • Trained new employees in food safety practices and customer service protocols
  • Handled cash transactions accurately and efficiently, balancing cash registers at shift end

Assistant City Carrier

USPS (United States Postal Service)
12.2022 - 04.2023
  • Sorted and delivered mail along assigned routes, ensuring timely delivery of all correspondence
  • Collaborated with other carriers to cover routes, maintaining service levels during peak times
  • Collected postage due and provided exceptional customer service in various weather conditions
  • Developed strong community relationships through friendly and efficient service

Appliance Specialist / Sales

Lowe's Home Improvement
02.2022 - 06.2022
  • Delivered personalized customer service by assessing customer needs and recommending suitable products
  • Coordinated delivery setups, ensuring timely and accurate product fulfillment
  • Demonstrated product features to customers, enhancing their understanding and satisfaction
  • Maintained inventory accuracy, ensuring all products were in stock and displayed attractively

Grocery Team Member

Whole Foods Market
03.2019 - 10.2020
  • Supported grocery operations by receiving deliveries and stocking shelves efficiently
  • Maintained visual standards for product displays, ensuring compliance with company branding
  • Assisted in inventory management, helping to minimize waste and optimize stock levels
  • Engaged with customers, providing product knowledge and recommendations to enhance their shopping experience

Education

Certificate in Computer Board Welding - General Education and Career Development

Institute of Career and Development
San Jose, CA
01.1999

High School Diploma - General Education

Mount Pleasant High School
San Jose, CA
06.1998

Skills

  • Management
  • Team Training
  • Onboarding
  • Mentoring
  • Training Programs
  • Customer Service Excellence
  • Safe Work Practices
  • Operational Efficiency
  • Performance Evaluations
  • Constructive Feedback
  • Team Productivity
  • Morale Enhancement
  • Conflict Resolution
  • Team Motivation
  • Collaboration
  • Continuous Improvement
  • Sales
  • Retail
  • Merchandising
  • Food Handling
  • Cash Management
  • Team Leadership

References

Available Upon Request

Skills

Experienced in onboarding and mentoring new team members, fostering a positive work environment., Developed and implemented training programs focused on customer service excellence, safe work practices, and operational efficiency., Conducted performance evaluations and provided constructive feedback to enhance team productivity and morale., Skilled in conflict resolution and team motivation, promoting a culture of collaboration and continuous improvement., Extensive experience in customer service across grocery, clothing, and hospitality sectors; proficient in merchandising, food handling, cash management, and team leadership.

Timeline

Deli Clerk / Night Cook / Front End Cashier

WinCo Foods
10.2023 - 03.2024

Assistant City Carrier

USPS (United States Postal Service)
12.2022 - 04.2023

Appliance Specialist / Sales

Lowe's Home Improvement
02.2022 - 06.2022

Grocery Team Member

Whole Foods Market
03.2019 - 10.2020

Certificate in Computer Board Welding - General Education and Career Development

Institute of Career and Development

High School Diploma - General Education

Mount Pleasant High School
Jose Talbott