Dedicated professional with over 25 years of experience in delivering exceptional customer service and leading team training initiatives. Seeking a full-time position to leverage extensive knowledge in customer engagement and team development. Committed to enhancing customer satisfaction through tailored service approaches, while fostering a collaborative team environment that promotes continuous growth and skill enhancement. Eager to contribute to company success by implementing effective training programs and driving a culture of excellence in customer experience.
Available Upon Request
Experienced in onboarding and mentoring new team members, fostering a positive work environment., Developed and implemented training programs focused on customer service excellence, safe work practices, and operational efficiency., Conducted performance evaluations and provided constructive feedback to enhance team productivity and morale., Skilled in conflict resolution and team motivation, promoting a culture of collaboration and continuous improvement., Extensive experience in customer service across grocery, clothing, and hospitality sectors; proficient in merchandising, food handling, cash management, and team leadership.