Jose Tapia
Carteret,NJ
Summary
Highly energetic and motivated Environmental Services Manager/Supervisor bilingual with over 14 years extensive management experience. Demonstrate great leadership skills with ability to consistently exceed goals. Exhibit positive approach, able to go above and beyond for cleanliness and organization of promises. Innovative Manager with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
15
15
years of professional experience
Work History
ENVIRONMENTAL SERVICES SUPERVISOR
ATLANTIC HEALTH SYSTEM
100 Madison Ave Morristown NJ
04.2019 - Current
- Has Knowledge on 3M Clean-Trace inspections
- In charge of payroll for Morning shift, Night shift and Linen department over 130 employees
- Recently passed Joint Commission Inspection, got positive feedback from survivors
- Make schedules for team members and adjust schedules as needed.
- Demonstrates competence in supervising department personnel.
- Maintains safe work environment for all internal and external customers.
- Has computer knowledge (word/power point/excel)
- Conducts yearly mandatory training and educates team members.
- Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations along with nurse Manager.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Established and enforced safety protocols and guidelines for staff.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
ENVIRONMENTAL SERVICES SUPERVISOR
TRI-B INDUSTRIES
World Trade Center NY
06.2017 - 03.2019
- Has computer knowledge (word/power point/excel)
- Handles project schedules and completes all projects in timely and professional manner.
- Create & adjust daily routines for employees.
- Develops/coaches department associates to ensure fullest potential is reached.
- Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
- Maintains safe work environment for all internal and external customers.
- Demonstrates competence in supervising department personnel.
- Conducts frequent inspections of all public areas, office, back-of-the-house.
- Completes inspection forms and daily reports.
- Conducts weekly inspection of all equipment in house, reports any issues found, also can repair small issues on any equipment.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Established and enforced safety protocols and guidelines for staff.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
SENIOR MANAGER 2
THE CHEESECAKE FACTORY RESTAURANT
Hackensack, NJ
08.2015 - 06.2017
- Responsible for ensuring that food products meet standards set by companies and regulatory authorities.
- Review customer feedback and respond to any complaints.
- Development planning for success
- Overseeing training of new staff and Management as well
- Conducted interviews and hired best fit for team.
- Conducted weekly food inventory and placed orders according to par levels.
- Health and safety compliance
- Conduct inspections through all areas of food preparations
- Responsible for making schedules for staff over 40 employees.
- Approve/Denied special requests such as (personal days/vacations/clinical days/six days)
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Provided strong leadership to enhance team productivity and morale.
OPERATIONS MANAGER
MODERN FACILITY SERVICES
Bronx Lebanon Hospital NY
11.2012 - 08.2015
- Overseeing projects and addressed any issues found to supervisors.
- Make schedules for employees and Management as well.
- Setting and reviewing budgets and managing costs.
- Overseeing inventory, distribution of goods and facility layout
- Conducted Meet & Greets to patients to make sure housekeeping work is up to standard.
- Orients, develops, and supervises all supervisory/housekeeping staff.
- Staff education and training
- Ability to multi – task and establish priorities.
- Conduct regular inspections and make recommendations regarding facility.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
HOUSEKEEPING SUPERVISOR
MODERM FACILITY SERVICES
Hoffman La Roche NJ
02.2008 - 11.2012
- Assigned workers their duties and inspect work for conformance to prescribe standards of cleanliness.
- Conducts orientation training and in-service training to explain policies, work procedures and to demonstrate use and maintenance of equipment.
- Issues supplies and equipment to workers.
- Establishes standards and procedures for work of housekeeping staff.
- Motivating, developing, and directing people as work, identifying best people for job
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
Skills
- Specification Conformity
- Spreadsheet Tracking
- Team Guidance and Motivation
- Cost Estimation
- Janitorial Knowledge
- Microsoft Office
- Unit Staffing
- Inspect Work
- Customer Needs Assessments
- Waste Reduction
- Motivate Staff
- Inventory Restocking
Timeline
ENVIRONMENTAL SERVICES SUPERVISOR
ATLANTIC HEALTH SYSTEM
04.2019 - Current
ENVIRONMENTAL SERVICES SUPERVISOR
TRI-B INDUSTRIES
06.2017 - 03.2019
SENIOR MANAGER 2
THE CHEESECAKE FACTORY RESTAURANT
08.2015 - 06.2017
OPERATIONS MANAGER
MODERN FACILITY SERVICES
11.2012 - 08.2015
HOUSEKEEPING SUPERVISOR
MODERM FACILITY SERVICES
02.2008 - 11.2012