Jose Torres
San Antonio,TX
Summary
Detail-oriented Assistant Manager with a proven track record in leadership roles. Implements clear guidelines and enforces consistent policies to drive staff satisfaction and achieve objectives. Strong relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Planet Fitness
San Antonio, TX
10.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure a smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Videographer
Impact Truth
West Hollywood, CA
08.2020 - 06.2022
- Set up and operate video cameras, audio recorders, lighting equipment, props, and other related production equipment.
- Edit raw footage into a final product using non-linear editing systems such as Final Cut Pro or Adobe Premiere.
- Capture images from various sources such as film, digital media, computer graphics and animation for use in projects.
- Conduct interviews with newsworthy individuals for broadcast segments or documentaries.
- Collaborated with team members to create a comprehensive social media strategy.
- Created content for website pages, blog posts, and other online platforms.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Maintained positive working relationship with fellow staff and management.
Education
Associate of Arts - Digital Media
Northwest Vista College
San Antonio, TXSkills
- Task Delegation
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Recruiting and interviewing
- Employee Performance Evaluations
- Employee engagement
- Staff Development
- Team motivation
- Orientation and training
- Money Handling
- Staff Management
- Policy Enforcement
References
References available upon request.
Timeline
Assistant Manager
Planet Fitness
10.2023 - Current
Videographer
Impact Truth
08.2020 - 06.2022
Associate of Arts - Digital Media
Northwest Vista College