Jose Torres
Brownsville
Summary
Dynamic supply chain professional with a strong focus on optimizing logistics and inventory management to enhance operational efficiency. Proven success in driving strategic planning initiatives and implementing operational improvements that align with evolving business objectives. Proficient in administrative functions, streamlining office workflows, and providing comprehensive support to upper management through effective scheduling and coordination.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Material Management/Logistics Readiness Support
United States Air Force (AF) - Air National Guard
San Antonio, TX
06.2024 - Current
- Responsible for demand processing and mission support.
- Manage, administer, and operate supply systems and activities to provide the necessary equipment and supplies for Air Force operations.
- Plan and schedule material storage and distribution activities.
- Prevent unauthorized changes of information to the materiel management system database.
- Skilled in using various software applications and programs, including Microsoft Office and Adobe Creative Suite.
- Operated forklifts and pallet jacks for efficient material handling and transport.
- Maintained accurate inventory records through regular audits and cycle counts.
- Coordinated delivery schedules to optimize route efficiency and meet customer expectations.
- Conducted monthly counts of inventory at different locations.
- Coordinated production schedules to optimize workflow efficiency across multiple projects.
- Assisted in inventory management, ensuring timely availability of materials for production needs.
Aministrative Assistant
Jubilee Academies
Brownsville, TX
08.2025 - Current
- Managed daily office operations and ensured smooth administrative processes.
- Assisted in scheduling appointments and coordinating meetings for staff and students.
- Maintained accurate records and files, supporting data integrity initiatives.
- Communicated effectively with parents, students, and staff to address inquiries and concerns.
- Organized events and activities, enhancing community engagement within the academy.
- Supported financial operations by processing invoices and tracking expenditures accurately.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Compiled key recruitment metrics for management review, driving continuous improvement of recruiting strategies and practices.
- Increased employee satisfaction by resolving payroll discrepancies quickly and accurately.
- Oversaw payroll by reviewing timesheets.
- Optimized inventory management with strategic forecasting, resulting in reduced stockouts and excess inventory.
Human Resources Benefits Coordinator
Southwest Key Programs
Brownsville, TX
11.2018 - 08.2025
- This Benefit Coordinator is primarily responsible for the day-to-day administration of Southwest Key Programs benefit plans and provides professional human resource direction on the benefit programs to all employees in the various locations.
- Benefit Administration, including medical, prescription, dental, vision, life, STD, and LTD
- Process benefit-related changes in HRIS system about new hires, rehires, life events, terminations, and open enrollment.
- Assists and conducts benefit orientations, open enrollment meetings, and ongoing benefit training at the various program locations as needed.
- Assists employees with processing qualifying life events and collects appropriate documentation.
- Helps resolve employee benefits issues and works with the Benefit Analyst to resolve more complex problems, not limited to eligibility matters, contested benefits, and service problems.
- Promotes companywide health awareness through wellness-related programs.
- Complete National Medical Support Notices (NMSN)
- Working Knowledge of laws, compliance, and related reporting, including COBRA, FMLA, ACA, and HIPA
- Worked closely with the payroll department to ensure timely payment of benefits during leaves of absence.
- Monitored team members' return from medical leaves to ensure compliance with company policies.
Human Resources Coordinator
Southwest Key Programs
Brownsville, TX
01.2022 - 10.2022
- Provide administrative support to the Human Resources Generalist Teams in recording, compiling, and maintaining accurate employee records, including corrective action and terminations.
- Supports the HR Generalist in serving as the primary contact responsible for delivering the HR New Employee Orientation presentation.
- Contact programs to collect any outstanding employee forms or other documentation as required.
- Compose correspondence and create and maintain spreadsheets to provide current and concise information that is easily accessible to the human resources department in areas of assigned responsibility.
- Assists at job fairs, provides support with new hire packets, re-hire status, etc.
- Serves as primary contact for completion of employee file requests, reference checks (internal), administrative separations, etc.
- Serves as a backup to the areas of benefits, recruitment, and pre-employment as necessary.
- Created internal postings and advertisements while overseeing the employment website.
Human Resources Benefits Specialist
Southwest Key Programs
Brownsville, TX
11.2018 - 01.2022
- This Benefit Specialist is primarily responsible for the day-to-day administration of Southwest Key Programs benefit plans and provides professional human resource direction on the benefit programs to all employees in the various locations.
- Counsels and advises employees on plan options, policy features, eligibility, and other matters related to benefits to ensure employees can make informed decisions about their benefit packages.
- Assists and conducts benefit orientations, open enrollment meetings, and ongoing benefit training at the various program locations as needed.
- Assist employees with enrollment in the benefits systems and set up benefits and payroll deductions in the human resources information system (HRIS) in an efficient and timely manner.
- Assists employees with processing qualifying life events and collects appropriate documentation.
- Helps resolve employee benefits issues and works with the Benefit Analyst to resolve more complex problems, not limited to eligibility matters, contested benefits, and service problems.
Executive Assistant
Southwest Key Programs
Brownsville, TX
02.2017 - 11.2018
- Provide a wide range of administrative support, organizational assistance, and project management to the Program Director and Assistant Program Director in the fast-paced, urgent, high-accountability environment of the shelter.
- Maintain a high level of knowledge of all departments' functions and activities to respond to internal and external inquiries and requests for information and departmental support.
- Process, maintain, and review all program personnel records, including training records.
- Review monthly financials to ensure compliance with operations/contract requirements. Adhere to negotiated annual budget and spending requirements, including petty cash and stipend accounts.
- Oversee purchase and maintain inventory control of the office, household, educational, client, and kitchen supplies.
- Monitor and maintain compliance with the organization, licensing, and funding sources for all program departments.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Administrative Assistant
Southwest Key Programs
Brownsville, TX
01.2013 - 02.2017
- Answer and receive all incoming calls and correspondence in a prompt and friendly manner, directing calls to appropriate parties and taking messages.
- Assist the Executive Assistant with the process and maintenance of all program personnel records, including training records at programs.
- Assist with overall supervision and monitoring of purchases to maintain inventory control of the office, household, educational, youth, and kitchen supplies.
- Travel as needed for training, conferences, or to transport youth to destinations located within the U.S.
Youth Care Worker/Case Aide
Southwest Key Programs
Brownsville, TX
04.2013 - 06.2014
- Conduct intake services to include, but are not limited to: completing the necessary paperwork, providing youth with an overview of the program services, and for initial placements of youth into the shelter.
- Provide basic needs to youth upon arrival to the program (including but not limited to: meals, clothing, hygiene products, shower, and bedroom assignment).
- Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
- Develop a positive rapport with youth while serving as a role model to create a safe and caring environment.
- Must ensure all forms and clients' services are properly completed in SWK's web-based program (ETO) to ensure compliance with state and federal requirements.
- Conduct initial intake interviews of youth to include gathering familial, possible sponsorship information, and to establish the age of the youth.
- Conduct interviews with family members, friends of the family, and/or sponsors to determine the integrity of the relationship and verify information received from youth within 24-48 hours upon admission to the shelter.
- Document all actions taken and contact with youth, sponsors, and stakeholders in the form of progress notes (efforts) as required by SWK, State, and Federal contracts.
- Complete and submit reunification packets for initial review to Lead Case Manager or designee. (if applicable)
- Submit the completed reunification packet with the appropriate referral made by the Case Manager for the timely release of the youth to the designated ORR representative.
- Provide weekly face-to-face updates to youth and telephonic updates to family members/sponsors with documentation found in ETO.
Education
Associate's Degree - Social Work
Texas Southmost College
Brownsville, TX12-2023
Basic Military Training - Military Training
United States Air Force
San Antonio, TX01-2025
Material Management - Logistics And Supply Chain Management
United States Air Force
San Antonio, TX04-2025
Skills
- Efficient at acquiring new skills
- Effective team collaboration
- Supportive interaction style
- Proficient in managing multiple tasks
- Effective problem resolution
- Attention to detail
- Prioritization and scheduling
- Proficient in organization techniques
- Strong verbal communication
Certification
Commercial Drivers License Class A
Languages
English
Spanish
Timeline
Aministrative Assistant
Jubilee Academies
08.2025 - Current
Material Management/Logistics Readiness Support
United States Air Force (AF) - Air National Guard
06.2024 - Current
Human Resources Coordinator
Southwest Key Programs
01.2022 - 10.2022
Human Resources Benefits Coordinator
Southwest Key Programs
11.2018 - 08.2025
Human Resources Benefits Specialist
Southwest Key Programs
11.2018 - 01.2022
Executive Assistant
Southwest Key Programs
02.2017 - 11.2018
Youth Care Worker/Case Aide
Southwest Key Programs
04.2013 - 06.2014
Administrative Assistant
Southwest Key Programs
01.2013 - 02.2017
Associate's Degree - Social Work
Texas Southmost College
Basic Military Training - Military Training
United States Air Force
Material Management - Logistics And Supply Chain Management
United States Air Force
Security Clearance
Secret