Jose Trujillo
SAN YSIDRO,CA
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed at Primera Market and Gas Station. Excelled in fostering positive customer relationships and streamlining operations for efficiency. Skilled in conflict resolution and team leadership, significantly enhancing client satisfaction and operational productivity. Demonstrates a strong commitment to safety and quality standards.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
Primera Market and Gas Station
04.2024 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
Interior Electrician
National Guard
11.2021 - Current
- Maintained a safe working environment by strictly adhering to safety protocols during all phases of electrical work.
- Voluntarily Cross-trained as a carpenter working on framing as well as plumbing and painting for my vertical construction unit.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed when delegated responsibility.
- Constantly keep my health and fitness up to par with ARMY standards
Project Scheduler
Trujillo's Home Renovations
11.2020 - Current
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Reduced wait times for clients seeking assistance by promptly responding to inquiries and scheduling appointments.
- Optimized client scheduling system to maximize resource utilization while minimizing travel time between sites.
Education
High School Diploma -
San Diego City College
San Diego, CA 08.2023 - Current
Skills
Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Soccer
Cinema
Reading
Stand up comedy
Timeline
Cashier
Primera Market and Gas Station
04.2024 - Current
High School Diploma -
San Diego City College
08.2023 - Current
Interior Electrician
National Guard
11.2021 - Current
Project Scheduler
Trujillo's Home Renovations
11.2020 - Current