JOSE URENA

Emergency/Non-emergency Mobile Vehicle Operator for the city of New York.

Currently assigned to Jacobi Hospital/North Central Hospital

• Coordinate transportation of personel , patient and Hospial matters such as Labs ,brith sertificetes, documentations ext...

• Logistics.
• Experience in court runs & protocols.
• Scheduling personel & office resources experience.
• Documentation and archive management.
• Problem resolution and incident response.
• Update of Constant knowledge necessary for the position and simplifying operations as needed.

Parking Lot Attendant at 3604 Jerome Ave in the Bronx, a lot of a 110 vehicles. Operated the lot for Laz parking for two years and a couple of months and ended this operation due to a change in the lot's contract with the city of New York. This same lot was previously run by another parking company wich I was also employed at the time of hired , Valet Park of amerca VPA.

Here I apply the whole valet and park operation:

>Receiving vehicles procedures

>Documenting

>Follow-ups

>customers enquiries

>Follow-ups on emails

>Scheduling

>Problem resolutions

>Shuttle driving

In addition to traditional Valet parking operations, I was requested to upgrade my driver's licence to commercial and displayed as a shuttle driver for Laz in this location till their termination of contract with the city.

Working with VPA, I managed to learn different aspects of the field and worked in many locations run by VPA, such as: valet parking in festivals, Hotels, and casinos located in upstate NY, but mostly operations in the Bronx.

Parking operations at 3604 Jerome Ave, BX

parking operations at Jacabi Hospital BX

Parking operations in 1 Hospital Plaza, Connecticut

Here worked 12 different lots around this Plaza with VPA.

>Greeting customers.

>Vehicle inspections and documenting.

>follow-ups in Booking.

>Clooking management.

>Scheduling.

>Desk clerk.

>Opening & Closing procedures.