Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Languages
Timeline
Generic

Jose Urena

Kissimmee,FL

Summary

Motivated sales professional with a strong background in customer service and hospitality. Proven track record of exceeding sales targets and delivering exceptional customer experiences. Skilled in building and maintaining client relationships, identifying opportunities for growth, and providing tailored solutions to meet customer needs. Adept at effectively communicating product knowledge and driving sales through persuasive techniques. Committed to delivering results and contributing to the success of the team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Driver

Lift Transportation
09.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Customer service

Florida guess service
01.2018 - 01.2023
  • Customer service, take phone calls, set up time share presentation,sell travel packages.

Opc

Park Inn by Radisson
01.2017 - 02.2018

Approaching potential customers to engage them about timeshare ownership, persuading potential customers to schedule a vacation ownership presentation.

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

Floor Team Member

Target
04.2008 - 02.2016
  • Set up floor logistics, and receiving merchandise.utilized effectively collaborate with team members in order to achieve common goals.

Inventory Associate

Vacation Village Resorts
03.2006 - 02.2008
  • Managed stock levels and ensured timely replenishment, prevent shortages,and optimize ordering to maintain smooth operations.

Banquet Set-up

Astor Crowne Plaza New Orleans French Quarter
03.2004 - 02.2006
  • Set up the banquet for meetings and special events.cleaning spaces for banquets and conventions to maintain smooth operations.

Education

BBA - business administration

utesa
Republic, MO
09.2003

Skills

  • Negotiation
  • Driving
  • Restaurant experience
  • Management
  • Microsoft Excel
  • Customer service
  • Cleaning
  • Hotel experience
  • Hospitality
  • Banquet Experience
  • Salesforce
  • Microsoft Word
  • Travel planning

Certification

Driver's license

Additional Information

Past jobs: Astor Crowne Plaza, New Orleans - Position: Banquet Set Up Team Lead, Vacation Village at Parkway, Kissimmee, FL - Position: Store Inventory

Personal Information

Title: Sales Representative

Languages

English
Professional Working
Spanish
Full Professional
Portuguese
Limited Working

Timeline

Driver

Lift Transportation
09.2023 - Current

Customer service

Florida guess service
01.2018 - 01.2023

Opc

Park Inn by Radisson
01.2017 - 02.2018

Floor Team Member

Target
04.2008 - 02.2016

Inventory Associate

Vacation Village Resorts
03.2006 - 02.2008

Banquet Set-up

Astor Crowne Plaza New Orleans French Quarter
03.2004 - 02.2006

BBA - business administration

utesa
Jose Urena