Hardworking, high energy individual always looking to improve my abilities. Have been promoted in each of my previous jobs and have held leadership roles. I am also fluent in both English and Spanish.
Overview
12
12
years of professional experience
Work History
Doorman/Valet
SP Plus Parking ,Ritz Carlton
Half Moon Bay, CA
09.2019 - Current
Met and greeted tenants, vendors and guests, denied entry to unauthorized people and answered front-desk telephone.
Transferred luggage, trunks and packages on to baggage carts. loaded luggage into vehicles.
Transported guests around premises or local areas in hotel car.
Directed residents and guests to recommended service providers.
Attached claim checks to bags to efficiently store and organize luggage.
Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
Greeted guests coming in and held doors open for people entering building.
Parked and retrieved guest vehicles quickly to avoid long wait times.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Ramp Lead
Swissport
San Francisco, CA
07.2018 - 07.2019
Certified to push and tow all aircrafts
Exceeded specific team goal by partnering with staff to share and implement best practices
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
Communicated with teammates and supervisors about potential hazards and other issues to resolve together
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies
Tracked movements with hand-held scanners and daily production sheets to keep records accurate
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements
Positioned and pushed aircraft from remote airport locations to specified areas for operation
Ramp Agent
Menzies Aviation
San Francisco, CA
05.2017 - 06.2018
Certified to use all equipment on the ramp
Connected electrical power units and service hoses to aircraft
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols
Drove trucks and other vehicles to deliver products and cargo according to strict delivery schedules and routes
Operated conveyor belts, push-back tractors, and aircraft tugs daily
Protected customers’ baggage from loss, theft and damage
Loaded and unloaded aircraft cargo, passenger baggage and freight
Collected, sorted and checked baggage tags against flight lists
Prep Cook
Half Moon Bay Brewing Company
Half Moon Bay, CA
09.2013 - 03.2017
Made all meals in accordance with company standards and requirements
Rotated stock items and ingredients to maintain efficiency and freshness
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
Kept stations stocked and ready for use to maximize productivity
Maintained clean and orderly appearance throughout kitchen and dining area
Verified food was cooked properly by regulating temperature of ovens, broilers, grills and roasters
Cooked food following specific measurements and recipes
Organized and labeled stock of ingredients, keeping at appropriate temperatures
Cook Prep Dishwasher
New Leaf
Half Moon Bay, CA
01.2016 - 05.2016
Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
Maintained clean and well-organized kitchen areas to promote efficiency
Unboxed, stored and organized incoming kitchen supplies with every delivery
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
Education
High School Diploma -
Half Moon Bay High School
Half Moon Bay, CA
2012
Associate of Science - Administration of Justice
College of San Mateo
San Mateo, CA
Certificate of Achievement - Administration of Justice
College of San Mateo
San Mateo, CA
Forbes 5 Star Standard Training -
Ritz Carlton Half Moon Bay
Skills
Leadership skills
Bilingual in English and Spanish
Communication skills
Quick learner
Dependability
Team collaboration
Physical labor proficiency
Accomplishments
Perfect attendance award in high school
All league honours in Football and soccer
Voted team captain soccer team
Employee of the month awards at previous jobs
Timeline
Doorman/Valet
SP Plus Parking ,Ritz Carlton
09.2019 - Current
Ramp Lead
Swissport
07.2018 - 07.2019
Ramp Agent
Menzies Aviation
05.2017 - 06.2018
Cook Prep Dishwasher
New Leaf
01.2016 - 05.2016
Prep Cook
Half Moon Bay Brewing Company
09.2013 - 03.2017
High School Diploma -
Half Moon Bay High School
Associate of Science - Administration of Justice
College of San Mateo
Certificate of Achievement - Administration of Justice
Valet Attendant, Doorman, Bellman at SP+ Ritz-Carlton Denver and Brown PalaceValet Attendant, Doorman, Bellman at SP+ Ritz-Carlton Denver and Brown Palace
Assistant Director of Engineering at JW Marriott, The Ritz Carlton & Ritz ResidencesAssistant Director of Engineering at JW Marriott, The Ritz Carlton & Ritz Residences