Summary
Overview
Work History
Education
Skills
Remarks
Languages
Timeline
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Jose Valdez

Summary

Adaptable and diligent professional possessing excellent problem-solving and time management abilities. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and enhancing companies.

Overview

5
5
years of professional experience

Work History

Branch Product Support Representative

Wells Fargo
10.2021 - Current
  • Second level support, New Hire Trainer, Wires, Assistance to Bankers, Checking and Savings, Legal Documentation Procedures, Teller Support
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Cross-trained and provided backup support for organizational leadership.

Carpenter

Cornerstone Inc.
02.2021 - 09.2021
  • Drywall Hanging, Framing, Glass Hanging, Scissor Lift Driving
  • Hung custom doors and frames.
  • Achieved accurate installations using proper measurements and allocations of drywall material.
  • Coordinated with crane or signaled equipment operators to lift and position structural steel members and hoist beams, girders, and columns to correct positions.
  • Installed insulation, trim and other finishing touches.
  • Operated forklifts and other heavy equipment.
  • Managed inventory of tools, supplies and equipment.

Sales Associate

Michael Kors
10.2020 - 02.2021
  • Enhanced overall customer experience by proactively identifying areas for improvement and implementing necessary changes, leading to a more enjoyable shopping environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.


Activities coordinator

Paradise Activities
09.2019 - 04.2020
  • Set up and conduct activities for guest of all ages, Teacher of art classes, Host Mic for games and activities, Stock and organize supplies
  • Improved event coordination efficiency by streamlining processes, resulting in smoother execution of planned activities.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of guests.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Line Cook

Universal Theme Parks
04.2019 - 12.2019
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Grill (Burgers and Chicken), Deep fryer, Dishwasher, Organize coolers
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Reduced food waste by utilizing proper storage techniques and closely monitoring inventory levels.

Education

Some College - Marketing

Universidad O&M
Dominican Republic
04.2017

Alumni, 2016 -

Colegio Santa Rosa De Lima High School
Dominican Republic
07.2016

Skills

  • Report Preparation
  • Translation and Interpretation
  • Receiving support
  • Data Management
  • Relationship Building
  • Staff education and training
  • Teamwork and Collaboration
  • Data Entry
  • Document and Records Management
  • Computer Skills
  • Project Management
  • Decision Making

Remarks

  • Organized
  • Team worker
  • Punctual
  • Honest
  • Public Speaker
  • Committed
  • Detail-oriented
  • Business-savvy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Branch Product Support Representative

Wells Fargo
10.2021 - Current

Carpenter

Cornerstone Inc.
02.2021 - 09.2021

Sales Associate

Michael Kors
10.2020 - 02.2021

Activities coordinator

Paradise Activities
09.2019 - 04.2020

Line Cook

Universal Theme Parks
04.2019 - 12.2019

Some College - Marketing

Universidad O&M

Alumni, 2016 -

Colegio Santa Rosa De Lima High School
Jose Valdez