Summary
Overview
Work History
Education
Skills
Certification
Additional Qualifications
Languages
Timeline
Generic

JOSE VAQUERA

El Paso

Summary

Detail-oriented IT professional with expertise in software development, system troubleshooting, and technical support. Skilled in C++, C#, Lua, and database management, with a strong background in IT consulting, cybersecurity, and automation. Proven ability to streamline operations, enhance system efficiency, and provide top-tier technical support. Adept at managing projects, training staff, and ensuring compliance with data security regulations. Seeking to leverage technical expertise in a law firm setting to optimize workflow and enhance security measures.

Overview

15
15
years of professional experience
1
1
Certification

Work History

IT & Programming Consultant

Self-Employed
01.2016 - Current
  • Designed, developed, and maintained software applications tailored for business needs, ensuring efficiency and security
  • Provided IT consulting services, including troubleshooting, system optimizations, and data security implementations
  • Created and optimized scripts for workflow automation, improving productivity for small businesses and independent professionals
  • Specialized in game development, server management, and backend scripting using Lua and C++
  • Conducted training sessions for clients on software usage, data management, and cybersecurity practices
  • Managed and secured sensitive client information, ensuring compliance with data protection regulations

Teacher's Assistant/Instructor

Montwood High School
01.2015 - 01.2016
  • Assisted in lesson planning and provided direct instruction to students in various subjects
  • Specialized in working with students requiring additional support, ensuring academic success
  • Monitored student progress, provided feedback, and reinforced key concepts through tutoring sessions
  • Maintained detailed records of student performance and behavior, ensuring compliance with school policies

Assistant Store Manager

Abercrombie & Fitch
01.2013 - 01.2014
  • Led a team of sales associates, providing training and mentorship to enhance customer service and sales performance
  • Managed daily store operations, including inventory control, employee scheduling, and financial reporting
  • Resolved customer complaints effectively, ensuring a high level of client satisfaction
  • Analyzed sales trends and implemented marketing strategies to increase revenue

Technical Support Representative

Affiliated Computer Services
01.2010 - 01.2011
  • Provided advanced troubleshooting and IT support for customers experiencing technical issues
  • Diagnosed and resolved hardware/software problems efficiently, reducing downtime for clients
  • Contributed to maintenance of systems, cybersecurity initiatives, and account management tasks.
  • Awarded a performance bonus for outstanding customer service and technical expertise

Education

Biology - Life Sciences

University of Texas at El Paso
El Paso, TX
01.2014

High School Diploma - communications, Studio Art, digital media

Americas High School
El Paso, TX
01.2010

Skills

  • C
  • C#
  • Lua
  • Python
  • SQL
  • Software development
  • System diagnostics
  • Network security
  • Database management
  • Encryption protocols
  • Cybersecurity best practices
  • Microsoft Office Suite
  • Adobe Suite
  • Legal document management software

Certification

  • Low voltage emissions
  • IT security fundamentals

Additional Qualifications

  • Strong understanding of legal technology and data security, including encryption and compliance with data protection laws.
  • Experience with legal document management systems and workflow automation.
  • Exceptional organizational and problem-solving skills, ensuring efficient IT solutions in high-stakes environments.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

IT & Programming Consultant

Self-Employed
01.2016 - Current

Teacher's Assistant/Instructor

Montwood High School
01.2015 - 01.2016

Assistant Store Manager

Abercrombie & Fitch
01.2013 - 01.2014

Technical Support Representative

Affiliated Computer Services
01.2010 - 01.2011

Biology - Life Sciences

University of Texas at El Paso

High School Diploma - communications, Studio Art, digital media

Americas High School
JOSE VAQUERA