Jose Varela
Miami,FL
Summary
Joyful employee that arms to elevate the client experience by consistently maintaining a cheerful attitude. Genuinely enjoys position requiring extensive human contact. Ability to develop in different business and cultural environments. Highly motivated professional with initiative, ability to organize and manage, takes great pride in teaching and leading by example.
Overview
4
4
years of professional experience
Work History
Online Sales Executive
JG PRO ELEVEN INC
Miami, Florida
11.2021 - Current
- Diagnosed and resolved technical challenges for customers to facilitate online order process.
- Drove strategy for online platform, order management and fulfillment process to meet company objectives.
- Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
- Provided superior and individualized customer service.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Warehouse Operations Supervisor
Bike Tech Usa
MIAMI, Florida
02.2020 - 10.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Delivery Driver, sourcing for the stores and Home delivery customer support.
- Performed freight processing functions, assisting associates with irregularities in Cycling Equipment and Technologies freight.
Inventory Manager
BELFOR Property Restoration
New York, USA
03.2019 - 11.2019
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Organized records of vehicles, schedules and completed orders.
Front Desk Representative
Uber
Brisbane, USA
02.2018 - 12.2018
- Greeting and Welcoming desks as they approach front desk, customer support.
- Answering questions and addressing complaints.
- Resource management, place orders when necessary.
- Answering all incoming calls, redirect them or keep messages.
- Receive letters, packages and distribute them.
- Preparing outgoing mail by drafting correspondence, securing parcels. etc
- Monitor office duties as assigned.
Education
Industrial Engineer -
University Rafael Urdaneta URU
08.2017
Skills
- Team work
- Client service
- Communicative
- Time management
- Focused
- Proactive
- Problem Solving
- Appointment Scheduling
- Operations Management
- Data Confidentiality
Languages
English
Spanish
Timeline
Online Sales Executive
JG PRO ELEVEN INC
11.2021 - Current
Warehouse Operations Supervisor
Bike Tech Usa
02.2020 - 10.2021
Inventory Manager
BELFOR Property Restoration
03.2019 - 11.2019
Front Desk Representative
Uber
02.2018 - 12.2018
Industrial Engineer -
University Rafael Urdaneta URU