Jose Vasquez
Katy,TX
Summary
Organized Team Leader that builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
5
5
years of professional experience
Work History
Team Lead
Made Easy Moving
02.2020 - 04.2023
- Provided top of the line customer service and customer outreach over the phone, increasing sales by over 10% for the company
- Reviewed, implemented and updated company records related to team activities for future reference.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Inspected items for damage and reported issues to supervisor for resolution.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Technician Team Leader
Discount Tire
03.2018 - 01.2020
- Managed over 50 customer calls per day
- Maintained compliance with regulatory standards and safety requirements.
- Replaced worn or broken parts on machines and equipment.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Applied critical thinking and research to address complex issues.
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Reported issues to property manager so effective resolutions could be put into place.
Education
No Degree - Finance
Houston Community College
Houston, TX06.2022
High School Diploma -
Taylor High School
Katy, TX06.2020
Skills
- POS Transactions
- Workload Delegation
- Team Meetings
- Resource Allocation
- Systems Thinking
- Workplace Safety
- Production Monitoring
- Equipment Maintenance
- Profit and Loss Reporting
- Employee Evaluation
- Overseeing Personnel
- Leadership
- Guest Satisfaction
- Cargo and Freight
- HR Consulting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Rule No. 1: Never lose money. Rule No. 2: Never forget rule No.1
Warren Buffett
Timeline
Team Lead
Made Easy Moving
02.2020 - 04.2023
Technician Team Leader
Discount Tire
03.2018 - 01.2020
No Degree - Finance
Houston Community College
High School Diploma -
Taylor High School
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