JOSE VASQUEZ
Bellflower,CA
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
AAA- Gardena CA
09.2023 - 03.2024
- Developing and implementing safety protocols and training programs to ensure compliance with industry regulations and promote a safety culture within the organization
- Enhancing customer service strategies and quality control measures to ensure seamless and satisfactory interactions with members, ultimately improving customer retention and loyalty
- Analyzing operational processes and identifying areas for improvement to increase efficiency and reduce costs within the towing operations
- Inventory management systems to track and monitor equipment and supplies, ensuring sufficient stock levels for smooth operations and timely response to service requests.
Transportation Manager
Adecco Transportation
01.2014 - 09.2023
- Maintained safety regulations and procedures to ensure compliance with local, state, and federal transportation laws
- Collaborated with cross-functional teams to develop and implement technology solutions to enhance transportation operations
- Developed training programs for transportation personnel to ensure compliance with safety regulations and procedures
- Managed the transportation budget and identified cost-saving opportunities for the organization
- Analyzed transportation data to identify trends and opportunities for improvement in efficiency and cost savings
- Track and improve the productivity and performance of transportation personnel.
Terminal Manager
Ruan Transportation
11.2009 - 12.2013
- Oversaw safety protocols and procedures to ensure compliance with federal and state regulations
- Developed strategies to improve operational efficiency and reduce costs within the terminal
- Managed 75 local and OTR drivers
- Serviced 11 western states
- Held safety meetings every quarter
- Streamline terminal operations by optimizing routes and schedules for local and OTR drivers, ensuring maximum efficiency and on-time deliveries while minimizing fuel consumption and operational costs.
Education
Bachelor of Science -
Rio Hondo College
05.2018
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Operations Monitoring
Operational Efficiency
Staff Training
Planning and Implementation
Employee relations and conflict resolution
Staff Management
Management
Operations Oversight
Employee Motivation
Staff Development
Certification
- Driver's License
- CPR Certification
- Certified Safety Professional
- Lean Six Sigma Certification
- Pesticide applicator's license
Personal Information
Relocation: Anywhere
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
AAA- Gardena CA
09.2023 - 03.2024
Transportation Manager
Adecco Transportation
01.2014 - 09.2023
Terminal Manager
Ruan Transportation
11.2009 - 12.2013
Bachelor of Science -
Rio Hondo College
Similar Profiles
Donny HarrisDonny Harris
Transporation Operation Supervisor at City Of Gardena CaTransporation Operation Supervisor at City Of Gardena Ca
Dina ComptonDina Compton
Observation Coder at Maxim Healthcare Staffing-Gardena CAObservation Coder at Maxim Healthcare Staffing-Gardena CA
Julie RicklefsJulie Ricklefs
Sr. IT Applications Analyst/Power BI Developer at CSAA (CA State AAA)Sr. IT Applications Analyst/Power BI Developer at CSAA (CA State AAA)
Pedro DiazPedro Diaz
District Sales Leader (DSL) at FRITO LAYDistrict Sales Leader (DSL) at FRITO LAY
Athena MontanezAthena Montanez
Customer Service Associate Cashier at WalgreensCustomer Service Associate Cashier at Walgreens