Jose Vasquez
Davenport,Florida
Summary
Strong customer service orientated individual seeking a professional work environment to develop and use abilities learned through experience and training to provide the employer and patient with the highest quality of service, compassionate care and work ethics.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Manager
Florida Lung, Asthma & Sleep Specialists
02.2017 - Current
- Responsible for the successful management and operation of medical practice to include one or more specialty disciplines and/or clinic sites
- Provides medical and/or surgical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Handled job duties for staff members which were unavailable or out of office.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Managed 30 employees with various personalities and from different cultures for large 10 -physician practice.
- Managed daily operations of 30 -person clinic supporting approximately 200-300 patients per week.
- Oversaw overall operation of clinical services and patient care.
- Developed and adjusted work schedules for clinical staff.
- Monitored all phone calls and scheduled appointments.
- Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Regularly evaluated employee performance and provided feedback.
- Coordinate Outpatient procedures like Bronchoscopy, Thoracentesis and CT Guided Biopsies
- Complete specialty enrollment and prior authorizations for IVIG, Infusion and specialty therapies.
- Coordinate IV and Subcutaneous therapies like Immunoglobulin , Alpha 1 Antitrypsin, Asthma Biologics, Rituximab, Infliximab & Iron
X-Ray Technician
CareSpot Express Healthcare
09.2012 - 02.2017
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Documented patient data and histories and updated charts with current information.
- Supported efficient clinic operations by removing sutures, replacing dressings and giving basic injections.
- Managed admissions forms, patient instructions and consent documentation.
- Obtained blood samples for related laboratory testing and conducted basic tests such as urinalysis and EKG in-office.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Explained imaging procedures to patients, offering comfort and assistance.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Obtained blood samples for related laboratory testing and conducted basic tests such as Type in-office.
- Coordinated with other healthcare personnel to deliver quality patient care.
X-Ray Student
Celebration Orthopedic And Sports Medicine
04.2012 - 07.2012
- 500 externship hours of administrative duties, full spine, joints, and extremities x-rays, rehabilitation therapy, and patient care
- Prepared and positioned patient for diagnostic imaging procedures.
- Practiced radiation protection techniques to minimize radiation to patient and staff.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Evaluated images for technical quality and accuracy.
Infantry
U.S. Army Infantry
09.2005 - 01.2012
- Responsible for the successful management and operation of medical practice to include one or more specialty disciplines and/or clinic sites
- Provides medical and/or surgical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Handled job duties for staff members which were unavailable or out of office.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Managed 30 employees with various personalities and from different cultures for large 10 -physician practice.
- Managed daily operations of 30 -person clinic supporting approximately 200-300 patients per week.
- Oversaw overall operation of clinical services and patient care.
- Developed and adjusted work schedules for clinical staff.
- Monitored all phone calls and scheduled appointments.
- Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Regularly evaluated employee performance and provided feedback.
- Coordinate Outpatient procedures like Bronchoscopy, Thoracentesis and CT Guided Biopsies
- Complete specialty enrollment and prior authorizations for IVIG, Infusion and specialty therapies.
- Coordinate IV and Subcutaneous therapies like Immunoglobulin , Alpha 1 Antitrypsin, Asthma Biologics, Rituximab, Infliximab & Iron
Education
Diploma - undefined
Anthem College
Orlando, Floridaundefined
U.S. Army Infantry School
Fort BenningBachelor - Health Care Management
University of Phoenix
Tempe, AZCertificate of Completion Infantry Qualified - undefined
2005
Skills
- Laboratory Results Management
- Patient Records Administration
- Staff Guidance
- Patient Health Education
- Inventory Management
- Effective Communication
- Addressing Questions and Concerns
- Employee Issue Resolution
- Patient Care
- Managing Patient Cases
- Patient Education
- Supervision
- Medical Terminology Mastery
- Medical Procedure Knowledge
- Appointment Scheduling
- HIPAA
Certification
Prior Authorization Specialist
CPR Certified
HIPAA Certified
OSHA Certified
Biohazard Waste Training Certification
Languages
Spanish
Native or Bilingual
Timeline
Clinical Manager
Florida Lung, Asthma & Sleep Specialists
02.2017 - Current
X-Ray Technician
CareSpot Express Healthcare
09.2012 - 02.2017
X-Ray Student
Celebration Orthopedic And Sports Medicine
04.2012 - 07.2012
Infantry
U.S. Army Infantry
09.2005 - 01.2012
Diploma - undefined
Anthem College
undefined
U.S. Army Infantry School
Certificate of Completion Infantry Qualified - undefined
Bachelor - Health Care Management
University of Phoenix