Jose Vega
Ogden,UT
Summary
Results-driven production worker with extensive experience at Holley Performance Products Inc. Proven expertise in quality inspection and equipment maintenance, enhancing operational efficiency. Strong problem-solving abilities and effective communication skills led to improved customer satisfaction and streamlined processes. Committed to safety protocols and maintaining high standards in fast-paced environments.
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
7
7
years of professional experience
Work History
Production Worker
Autoliv
Ogden, UT
05.2023 - Current
- Inspected product quality prior to packaging and shipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Conducted routine maintenance checks on all machinery used in the production line.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Troubleshot technical issues that arose during assembly process.
- Performed minor repairs on machinery as needed.
- Kept operations area neat and orderly to minimize obstacles.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Corrections Officer Trainee
Box Elder County Sheriff
Brigham City, Utah
02.2023 - 04.2023
- Attended Corrections Academy, Got Through SFO TRAINING.
- Completed Defensive Tactical Fighting
- Completed Written Final SFO Exam
- Was unable to meet fitness standards and was intimately let go.
Customer Service Representative
Holley Performance Products Inc.
Ogden, UT
10.2021 - 02.2023
- Implemented innovative methods for streamlining the customer service process.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries via phone, email, and chat.
Warehouse Worker
Holley Performance Products Inc.
Ogden, UT
01.2019 - 10.2021
- Performed cycle counts to maintain accurate inventory records.
- Transported goods to designated areas within the warehouse facility.
- Ensured safety protocols were followed at all times while operating machinery.
- Processed returns of defective merchandise as required.
- Followed established guidelines for picking orders accurately.
- Operated scanners, computers, and other equipment to track orders.
- Investigated any reported problems regarding shipping errors or damages.
- Collaborated closely with other departments on special projects as needed.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
Production Worker
Holley Performance Products Inc.
Ogden, UT
10.2018 - 01.2019
- Organized storage areas for efficient retrieval of items when needed.
- Ensured proper labeling of completed products before shipping out.
- Inspected product quality prior to packaging and shipment.
- Verified accuracy of finished products against work orders or blueprints.
Production Worker
New Traditions Art Panels
Ogden, UT
03.2018 - 10.2018
- Met or exceeded target for on-time customer shipments.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Measured and weighed items to meet quality standards and prevent waste.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Education
High School Diploma -
Fremont High School
Plain City, UT05-2018
Skills
- Quality inspection
- Equipment maintenance
- Inventory management
- Machine operation
- Troubleshooting techniques
- Safety protocols
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Analytical skills
- Manual dexterity
- Professionalism
- Professional demeanor
- Production Equipment Setup
- Self motivation
- Effective communication
- Time management
Languages
English
Full Professional
Spanish
Limited
Affiliations
- Sports Enthusiasts
- Loves Music
- Golfer
- Gym Goer
References
References available upon request.
Timeline
Production Worker
Autoliv
05.2023 - Current
Corrections Officer Trainee
Box Elder County Sheriff
02.2023 - 04.2023
Customer Service Representative
Holley Performance Products Inc.
10.2021 - 02.2023
Warehouse Worker
Holley Performance Products Inc.
01.2019 - 10.2021
Production Worker
Holley Performance Products Inc.
10.2018 - 01.2019
Production Worker
New Traditions Art Panels
03.2018 - 10.2018
High School Diploma -
Fremont High School