JOSE VELAZQUEZ
Santa Ana,CA
Summary
* Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals
Overview
16
16
years of professional experience
Work History
Supervisor
GENERAL FREIGHT HANDLERS.INC
06.2008 - 12.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
BUSINESS ADMINISTRATION - Business Administration
CETIS 33
MEXICO CITYSkills
- Staff Management
- Complex Problem-Solving
- Schedule Development
- Business Administration
- Staff Discipline
- Time Management
- Organizational Skills
Timeline
Supervisor
GENERAL FREIGHT HANDLERS.INC
06.2008 - 12.2023
BUSINESS ADMINISTRATION - Business Administration
CETIS 33