Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Velazquez

San Antonio

Summary

Developed leadership and operational management skills in fast-paced, customer-focused environment. Skilled in team coordination and conflict resolution, with focus on improving efficiency and service quality. Eager to transition into new field, leveraging these transferable skills to contribute effectively in different setting.

Overview

9
9
years of professional experience

Work History

Manager on Duty

Shonaz
10.2020 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Stocker

Goodwill
06.2018 - 12.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Cook

Frontier Burger
03.2016 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

John Jay
San Antonio, TX
06.2019

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency

Languages

Spanish
Limited Working

Timeline

Manager on Duty

Shonaz
10.2020 - Current

Stocker

Goodwill
06.2018 - 12.2024

Cook

Frontier Burger
03.2016 - 12.2019

John Jay
Jose Velazquez