Jose Velez
Avondale,AZ
Summary
Dynamic leader with a proven track record at Excell Direct, enhancing warehouse efficiency and fostering a motivated team environment. Expert in inventory management and safety program development, coupled with exceptional problem-solving and mentoring abilities. Achieved significant improvements in operations and employee productivity. Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
8
8
years of professional experience
Work History
Warehouse Manager
Excell Direct
05.2020 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Developed safety programs to protect workers and reduce injuries.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Store Protection Specialist
Ross Dress For Less
05.2019 - 05.2020
- Increased employee vigilance by providing ongoing education on loss prevention techniques and the importance of adhering to security protocols.
- Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
- Prepared comprehensive incident reports after each notable event involving theft or other security breaches, enabling appropriate follow-up actions from management or law enforcement agencies where applicable.
- Collaborated with management to develop and implement store-specific security protocols, addressing unique challenges and risks.
- Enhanced store security by conducting regular patrols and monitoring CCTV systems.
- Assisted in apprehension of shoplifters, following proper procedures to ensure legal compliance and minimize liability.
- Worked closely with other departments within store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Completed incident reports and activity logs for accurate, current records.
Front End Associate
Target
10.2016 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Agua Fria High School
Avondale, AZ05.2020
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Problem-Solving
- Mentoring and training
- Documentation
- CCTV Monitoring
- Incident Reporting
- Critical Thinking
- Firearms knowledge
- Solid defense techniques
- Weight Training
Timeline
Warehouse Manager
Excell Direct
05.2020 - Current
Store Protection Specialist
Ross Dress For Less
05.2019 - 05.2020
Front End Associate
Target
10.2016 - 03.2019
High School Diploma -
Agua Fria High School