Jose Vera Cordova
Eustis,FL
Summary
A results-driven professional with exceptional leadership and problem-solving expertise in a dynamic, fast-paced retail environment. Proven track record in managing daily operations, optimizing team performance, and demonstrating adaptability. Highly proficient in customer service and inventory management, ensuring seamless store operations and consistently exceeding goals. Eager to leverage these skills in a new, challenging role within a different career field.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Office Depot Inc
06.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
Office Depot Inc
11.2023 - 06.2024
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service Associate
Lowe's Home Improvement
11.2022 - 11.2023
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Sales Advisor
Office Depot Inc
01.2022 - 11.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Education
Current Practical Nursing Student
SMTL School of Faith And Nursing
Ocoee, FLFl Certified Nursing Assistant License CNA466181
Florida Board Of Nursing Nursing Assistant
SMTL School of Faith And Nursing
Ocoee, FL01-2025
Basic Life Support Certification
SMTL School of Faith And Nursing
Ocoee, FLHigh School Diploma -
Sheeler High School
Apopka, FL05-2023
Skills
- Strategic Problem Solving
- Expert Time Management & Organization
- Team Leadership and Development
- Records and Information Management
- Compassionate and Empathetic Communication
- Basic Life Support
- Advanced Critical Thinking
- Mentoring, Coaching, and Talent Development
Timeline
Assistant Store Manager
Office Depot Inc
06.2024 - Current
Operations Manager
Office Depot Inc
11.2023 - 06.2024
Customer Service Associate
Lowe's Home Improvement
11.2022 - 11.2023
Sales Advisor
Office Depot Inc
01.2022 - 11.2023
Current Practical Nursing Student
SMTL School of Faith And Nursing
Fl Certified Nursing Assistant License CNA466181
Nursing Assistant
SMTL School of Faith And Nursing
Basic Life Support Certification
SMTL School of Faith And Nursing
High School Diploma -
Sheeler High School
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