Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
08.2016 - Current
Lead and managed day-to-day operations of business which consisted of 20-30 associates
Managed scheduling, time off request and fulfilled shifts according to business needs
Established open and professional relationships with associates to achieve production and sales floor expectations, as well as coaching for failure to these and implement timely solutions
Evaluated employee skills and knowledge regularly, training and mentoring new associates with proper company standards and safety requirements
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Responsible for signage, store layout and inventory control.
Frequently inspected production area to verify proper equipment operation.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Deli Clerk
Sprouts
01.2022 - 04.2022
Restocked supplies and prepared additional ingredients during downtime for expected busy periods..
Greeted customers at counter to fulfill requests and answer questions.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Prepared salads, soups and sandwiches for customers.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Assistant Manager
Dairy Queen Grill & Chill
08.2014 - 08.2016
Established and optimized schedules to keep coverage and service in line with forecasted demands
Purchased adequate quantities of food, beverages, equipment and supplies
Efficiently managed payroll and timekeeping, and paperwork for new hires and terminations
Managed opening and closing shift kitchen tasks
Restocked inventory and ingredient items to maintain optimal kitchen efficiency
Trained and assisted new kitchen staff members
Received payments via cash, check, credit cards, vouchers and automatic debits and issues receipt.
Carpenter Apprentice
Performance Contracting Inc.
02.2013 - 04.2013
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls
Observed all OSHA and corporate safety regulations and procedures
Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.
Education
High School Diploma -
Glendale High School, Glendale, AZ
05.2013
Skills
Bilingual, with fluency in English and Spanish
Production Monitoring
Teamwork and collaboration
Training and Development
Customer Obsession
Microsoft Office Tools
Electric Pallet Jack/Walkie Stacker forklift Operator
Problem-Solving Skills
Flexible and Adaptable
Computer Operational Skills
Certification
Certified for Heavy Lifting Equipment Operations
Certified in Business Fundamentals
References
Available upon request
Timeline
Deli Clerk - Sprouts
01.2022 - 04.2022
Team Lead - Walmart
08.2016 - Current
Assistant Manager - Dairy Queen Grill & Chill
08.2014 - 08.2016
Carpenter Apprentice - Performance Contracting Inc.