Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Jose Villalobos

Phoenix,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
08.2016 - Current
  • Lead and managed day-to-day operations of business which consisted of 20-30 associates
  • Managed scheduling, time off request and fulfilled shifts according to business needs
  • Established open and professional relationships with associates to achieve production and sales floor expectations, as well as coaching for failure to these and implement timely solutions
  • Evaluated employee skills and knowledge regularly, training and mentoring new associates with proper company standards and safety requirements
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Responsible for signage, store layout and inventory control.
  • Frequently inspected production area to verify proper equipment operation.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Deli Clerk

Sprouts
01.2022 - 04.2022
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods..
  • Greeted customers at counter to fulfill requests and answer questions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Assistant Manager

Dairy Queen Grill & Chill
08.2014 - 08.2016
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Purchased adequate quantities of food, beverages, equipment and supplies
  • Efficiently managed payroll and timekeeping, and paperwork for new hires and terminations
  • Managed opening and closing shift kitchen tasks
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency
  • Trained and assisted new kitchen staff members
  • Received payments via cash, check, credit cards, vouchers and automatic debits and issues receipt.

Carpenter Apprentice

Performance Contracting Inc.
02.2013 - 04.2013
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls
  • Observed all OSHA and corporate safety regulations and procedures
  • Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.

Education

High School Diploma -

Glendale High School, Glendale, AZ
05.2013

Skills

  • Bilingual, with fluency in English and Spanish
  • Production Monitoring
  • Teamwork and collaboration
  • Training and Development
  • Customer Obsession
  • Microsoft Office Tools
  • Electric Pallet Jack/Walkie Stacker forklift Operator
  • Problem-Solving Skills
  • Flexible and Adaptable
  • Computer Operational Skills

Certification

  • Certified for Heavy Lifting Equipment Operations
  • Certified in Business Fundamentals

References

Available upon request

Timeline

Deli Clerk - Sprouts
01.2022 - 04.2022
Team Lead - Walmart
08.2016 - Current
Assistant Manager - Dairy Queen Grill & Chill
08.2014 - 08.2016
Carpenter Apprentice - Performance Contracting Inc.
02.2013 - 04.2013
Glendale High School - High School Diploma,
Jose Villalobos