Jose Villalobos

• Personally select and curate the entire product lineup of detailing chemicals, tools, and accessories based on performance, customer demand, and industry trends.
• Research new and existing brands to decide what to stock; source directly from manufacturers and distributors to bring in hard to find or customer requested items.
• Build and maintain the full inventory database in the POS system: shoot product photos, write detailed descriptions, specs, and usage tips, then organize everything for fast lookup and accurate sales.
• Run all social media and community engagement: daily posts, polls, and quick how-to videos that have grown the audience and drive consistent walk-ins.
• Handle preservation and quality control of inventory, proper storage, checking expiration dates, keeping everything pristine so customers get perfect product every time.
• Run sales, customer service, purchasing, shipping, marketing, bookkeeping, and keeping the shop looking sharp.

Held the role of Assistant Manager from 2017 to late 2018. In that position I oversaw daily shop operations, scheduled all customer appointments, prepared estimates, managed workflow for a team of technicians, ordered materials, and served as the primary point of contact for customer inquiries and concerns to ensure smooth delivery and high satisfaction.

After stepping down from the management title to focus on hands-on work, I returned to my primary role as Painter while still assisting with management duties as needed. As Painter, I assess vehicle damage, determine the most efficient and effective repair methods, perform expert color matching and paint mixing, and execute refinishing that consistently meets or exceeds factory standards.