Jose Villatoro
Irving,TX
Summary
Dynamic and disciplined professional with a strong work ethic, recognized for maintaining a clean driving record at Performance Food Group Co. Proven ability to enhance customer satisfaction through effective communication and safe driving practices, ensuring timely deliveries and operational efficiency. Committed to excellence in all aspects of business management and service.
Overview
16
16
years of professional experience
Work History
Truck Driver
Performance Food Group Co
07.2023 - 05.2025
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Business Owner
Brothers Pizza and Grill
03.2017 - 05.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Business Manager
Atheneans
09.2011 - 03.2017
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Executive Chef
Centerplate
08.2009 - 08.2011
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Attention to detail
- Transportation safety
- Dependable and reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Truck Driver
Performance Food Group Co
07.2023 - 05.2025
Business Owner
Brothers Pizza and Grill
03.2017 - 05.2023
Business Manager
Atheneans
09.2011 - 03.2017
Executive Chef
Centerplate
08.2009 - 08.2011
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