Jose Villegas
Fort Worth
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in [Desired Position] role.
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
RISCKY’S
05.2025 - 01.2026
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system to optimize dining flow and guest experience.
- Provided accurate wait time estimates, enhancing customer satisfaction.
- Collaborated with kitchen staff to coordinate timely service delivery.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Supported team members during peak hours, demonstrating adaptability under pressure.
- Maintained knowledge of menu items to provide informed recommendations to guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
High School Diploma -
Lake Worth High School
4210 Boat Club Rd Lake Worth, TX 76135 United Stat05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Exceptional communication
- Server support
- Guest relations
- Reservations
- Table assignment coordination
- Seating arrangements
Languages
Spanish
Native or Bilingual
Interests
currently in practicum health and science
Timeline
Host
RISCKY’S
05.2025 - 01.2026
High School Diploma -
Lake Worth High School