JOSE WELSH
El Paso,Tx
Summary
Professional aviation operations specialist ready to lead and optimize ground handling processes for major airline. Skilled in efficient baggage handling, aircraft marshaling, and ensuring on-time departures. Trained in flight line operations and equipment operation. Strong focus on team collaboration and flexibility to adapt to changing needs. Known for reliability, safety awareness, and commitment to achieving operational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RAMP LEAD
GAT / AMERICAN AIRLINES
12.2022 - 01.2025
- Managed and delegated a team to ensure the safety of passengers on board aircrafts by checking boarding passes, maintaining the cabin of aircraft to a high clean standard.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
TEAM MEMBER
WHATABURGER
03.2022 - 11.2022
- While working as a Team Member I would work as grill cook, fry cook, and I'd at times do transfer table
- If needed I would clean around the store & do dishes, take out the trash, & hose down the patio area to provide a presentable & family friendly environment
- Learned all required tasks quickly to maximize performance.
CUSTOMER SERVICE REP.
CIRCLE K
03.2021 - 03.2022
- Assist customers at the counter, restock drinks and merchandise throughout the store, clean windows and cooler doors as well as keeping restrooms clean for customers
- Help promote deals on products to customers
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
STORE MANAGER
EL PASO SMOKE SHOPS
10.2019 - 03.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Skills
- Email Correspondence
- Hazardous materials handling
- Bilingual
- Phone Etiquette
- Cross Functional Collaboration
- Time Management Tools
- Project Management
Educationandprofessionaldevelopment
- High School Diploma, Montwood High School
- Brake ride following aircrafts, CRJ 700-900, Embraer 170-175, Airbus 319-321, Boeing 738
Certification
- Brake ride certified for following aircrafts: Embraer 170-175, CRJ 700-900, Airbus 319-321, Boeing 738.
- Tow certified for the following aircrafts: Embraer 170-175, CRJ 700-900, Airbus 319-321, Boeing 738.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
RAMP LEAD
GAT / AMERICAN AIRLINES
12.2022 - 01.2025
TEAM MEMBER
WHATABURGER
03.2022 - 11.2022
CUSTOMER SERVICE REP.
CIRCLE K
03.2021 - 03.2022
STORE MANAGER
EL PASO SMOKE SHOPS
10.2019 - 03.2021
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