Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Carpet Installer
CW Flooring
Burtonsville, US
Roll out, measure, mark, and cut carpeting to size with a carpet knife, following floor sketches and allowing extra carpet for final fitting
Join edges of carpet and seam edges where necessary, by sewing or by using tape with glue and heated carpet iron
Cut and trim carpet to fit along wall edges, openings, and projections, finishing the edges with a wall trimmer
Stretch carpet to align with walls and ensure a smooth surface, and press carpet in place over tack strips or use staples, tape, tacks or glue to hold carpet in place
Install carpet on some floors using adhesive, following prescribed method.
Produce Clerk
Giant Food Stores
Burtonsville, MD
10.2024 - Current
Ensured freshness and quality of produce through daily inspections and inventory management.
Assisted customers with product selection, enhancing shopping experience and customer satisfaction.
Maintained clean and organized displays for optimal product visibility and accessibility.
Collaborated with team members to replenish stock promptly, minimizing disruptions in service.
Sales Associate
F45 Training
Gaithersburg, MD
01.2024 - 09.2024
Delivered exceptional customer service, fostering positive member experiences and retention.
Assisted in maintaining cleanliness and organization of fitness studio equipment and facilities.
Supported sales team by managing inventory levels and restocking merchandise as needed.
Engaged with members to understand fitness goals, providing personalized guidance on programs.
Sales Associate
Orange Theory Fitness
Gaithersburg, MD
11.2022 - 01.2024
Greeted Members warmly and offered assistance.
Helped Members find and select products.
Kept work area clean, organized and free of clutter at all times.
Checked in members for class
Helped coaches set up the studio.
Did weekly inventory
Sold memberships
Made calls to bring in new members.
Cashier and Baker
Moby Dick
Dunn Loring
01.2018 - 04.2021
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations
Issue receipts, refunds, credits, or change due to customers
Count money and audit money drawers
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Greet customers entering establishments
Combine measured ingredients in bowls of mixing, blending, or cooking machinery
Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly
Set oven temperatures and place items into hot ovens for baking.
Education
Completed Coursework Towards Business -
Montgomery College
MD
Completed Coursework Towards High School Diploma - undefined
Springbrook
MD
Skills
Money Handling
Sales Trends
Cash Register Operation
Customer Service
Verbal Communication
Teamwork and Collaboration
Pallet jack
Languages
Spanish
Bilingual
Timeline
Produce Clerk
Giant Food Stores
10.2024 - Current
Sales Associate
F45 Training
01.2024 - 09.2024
Sales Associate
Orange Theory Fitness
11.2022 - 01.2024
Cashier and Baker
Moby Dick
01.2018 - 04.2021
Carpet Installer
CW Flooring
Completed Coursework Towards High School Diploma - undefined