Jose Zamora
China Spring,TX
Summary
Dynamic leader and former C.E.O. of Thejunkunderdog.com, propelled company growth through strategic visioning and operational excellence. Mastered client engagement and financial management, enhancing brand reputation and fostering key partnerships. Known for approachable leadership and crisis management, significantly improved employee satisfaction and retention, driving substantial business growth.
With emphasis in customer service!
Overview
4
4
years of professional experience
Work History
C.E.O. (Chief Engineer of Operations
Thejunkunderdog.com
01.2021 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
Kitchen Mngt.
Golden Corral Buffet and Grill
09.2023 - 09.2023
- Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Store Manager
NAPA Auto Parts - Genuine Parts
03.2022 - 04.2022
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
GED -
T.S.T.C.
Waco, TX05.2016
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Client Engagement
- Operations Management
- Business Development
- Consulting
- Approachable leader
- Teamwork and Collaboration
- Industry Expertise
- Financial Management
Timeline
Kitchen Mngt.
Golden Corral Buffet and Grill
09.2023 - 09.2023
Store Manager
NAPA Auto Parts - Genuine Parts
03.2022 - 04.2022
C.E.O. (Chief Engineer of Operations
Thejunkunderdog.com
01.2021 - Current
GED -
T.S.T.C.