JOSE ZAPATA
Glendale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Car Detailer
AUTO PROS AUTO COLLISION CENTER
2022.03 - Current
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
- Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Exceeded company sales targets by promoting add-on services such as headlight restoration or wheel refinishing.
Car Detailing Manager
AIRPARK AUTO DETAILING
2017.02 - 2022.03
- Promoted a culture of continuous improvement within the team by seeking feedback from both clients and employees, leading to enhanced processes and increased client satisfaction.
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Conducted regular performance evaluations for car detailers, identifying areas for growth and development opportunities.
- Established team priorities, maintained schedules and monitored performance.
- Trained new employees on company protocols, safety procedures, and best practices in car detailing.
- Managed scheduling, assigning tasks to car detailers to ensure timely completion of projects.
Education
High School Diploma -
Fountain Hills High School
Fountain Hills, AZ05.2019
Skills
- Vehicle Transport and Delivery
- Adaptable and Flexible
- Team Collaboration
- Customer Service
- Minor Mechanical Repair
- Equipment Operation
- Heavy Lifting
- Sales Techniques
- Operating Heavy Machinery
- Fluent in english & spanish
- Dependable and Responsible
Timeline
Car Detailer
AUTO PROS AUTO COLLISION CENTER
2022.03 - Current
Car Detailing Manager
AIRPARK AUTO DETAILING
2017.02 - 2022.03
High School Diploma -
Fountain Hills High School
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