Summary
Overview
Work History
Education
Skills
Languages
Timeline
AREAS OF EXPERTISE
SalesAssociate
Jose Zapata

Jose Zapata

Clermont,FL

Summary

Experienced Project and Business Operations Professional with 14+ years of expertise in real estate investment, renovations, and team management, currently pursuing a B.S. in Data Analytics. Skilled in vendor negotiations, cost optimization, and data analysis, with a proven history of closing 182+ transactions worth $40M+ while maintaining strong client satisfaction through 68+ five-star Google reviews. Adept in strategic planning, training, and leveraging analytical tools such as Excel to drive efficiency and profitability. Motivated to transition into the tech industry by applying analytical, operational, and leadership skills to business intelligence, project coordination, or data analytics roles.

Dynamic individual with hands-on experience in Central Florida and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

High-achieving Realtor and expert marketer bringing history of success in Residential property sales. Exceed targets consistently by tenaciously pursuing new leads, marketing properties and negotiating contracts. Excellent social media and property showcase skills.

High-achieving Broker Associate and expert marketer bringing history of success in residential property sales. Exceed targets consistently by tenaciously pursuing new leads, marketing properties and negotiating contracts. Excellent social media and property showcase skills.

Persuasive Broker with over 14 years of experience in soliciting potential clients to buy, sell and rent properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller.

Accomplished Broker adept at growing business through deep knowledge of Real Estate and strong relationship-building abilities. Leveraging over years of experience to generate profits and dividends.

Accomplished Broker adept at growing business through deep knowledge of Real Estate and strong relationship-building abilities. Leveraging over 14 years of experience to generate profits and dividends.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

19
19
years of professional experience

Work History

Broker Associate

Olympus Executive Realty Inc.
01.2018 - Current
  • Specialize in serving real estate investors, providing detailed data insights and market research on rental income potential, Airbnb returns, and neighborhoods with the highest probability of equity growth & cash flow.
  • Conduct in-depth analyses using tools such as MLS, IO Reports by Local Logic, SmartCharts MarketStats by ShowingTime, Zillow & Realtor.com Insight Reports, and Keeping Current Matters for local market trends and interest rate projections.
  • Deliver ROI reports, cash-flow, and risk assessments to help clients make informed, profitable investment decisions.
  • Managing & closing 12–15 transactions annually, ensuring all contract deadlines, compliance requirements, and financial contingencies are met.
  • Coordinate with lenders, inspectors, appraisers, and title companies while maintaining proactive communication with Lender, Title agents, Attorneys, Transaction Coordinators, Agents & Clients.
  • Recognized in the top 20% of the brokerage, with strong investor relationships built on data-driven strategy, responsiveness, and transparency.
  • Earned 100+ verified 5-star reviews (Google & Zillow) by consistently delivering responsive communication, data-driven guidance, and transparent service to investor and residential clients.

Real Estate Investor & Renovation Project Manager

Equity Acquisitions, LLC
03.2022 - 12.2024
  • Founded and managed a residential real estate investment business, completing 7 flips successful property flips valued between $200k - $400k
  • Oversaw full renovation lifecycle: hired, coordinated, and managed subcontractors, vendors, and inspectors to deliver projects on schedule and within budget.
  • Secured and negotiated financing, including private funding and hard money loans, ensuring favorable terms and strong ROI.
  • Conducted market research and financial analysis to identify low-risk, high-opportunity properties by evaluating school districts, price per square foot, crime statistics, and days on market.
  • Streamlined operations through budgeting, vendor management, and cost tracking, increasing project efficiency and profitability.

Productivity Coach

Keller Williams Realty At the Lakes
01.2016 - 12.2017
  • Coached and mentored classes averaging 8–15 new agents, both virtually and in-person, applying strong teaching, motivating, and influencing skills to accelerate early success and confidence.
  • Led structured training sessions 4 days per week, translating company systems, CRM workflows, scripts, and best practices into clear, actionable steps for immediate adoption.
  • Provided ongoing one-on-one support and real-time guidance, using active listening and effective communication to help agents navigate live buyer and seller leads.
  • Guided agents through mindset development, confidence building, and productivity strategies, ensuring consistent progress toward performance goals.
  • Designed coaching methods that inspired accountability and action, helping agents adhere to processes and achieve measurable results quickly.
  • Maintained alignment with performance-based compensation, staying invested in agent success and driving outcomes.
  • Developed skills in virtual instruction, stakeholder communication, and process optimization, strengthening both team performance and operational efficiency.
  • Identify various learning styles and implement flexibility modalities to keep learners connected to the curriculum and provide positive reinforcement to communicate needs and hurdles.

Realtor Associate

Keller Williams Realty At the Lakes
11.2012 - 01.2016
  • Guided buyers, sellers, and investors through the full real estate process both in-person and virtually, ensuring smooth transactions and high client satisfaction.
  • Conducted detailed consultations, advising clients on pricing strategies, market trends, and negotiation tactics to enable data-driven and confident decision-making.
  • Coordinated with lenders, inspectors, appraisers, and title companies to maintain timelines, ensuring all contract deadlines were met by all parties and preventing transaction delays.
  • Leveraged MLS, CRM platforms, and social media to manage leads, nurture client relationships, and market listings effectively.
  • Delivered exceptional client experiences remotely and in-person, earning consistently high ratings and positive referrals on Google and Zillow.
  • Utilized project management and communication skills to streamline processes, manage multiple transactions simultaneously, and ensure timely execution.

Co-Owner / Project Manager

JNB Properties Inc.
07.2010 - 04.2012
  • Managed end-to-end workflows for 12 single-family home renovation projects, coordinating multiple teams and external vendors to ensure deadlines, budgets, and quality standards were consistently met.
  • Negotiated contracts, sourced cost-effective solutions, and optimized procurement processes to maximize ROI and operational efficiency.
  • Developed and maintained Excel-based dashboards and reports to track project progress, expenses, and performance metrics for stakeholders.
  • Oversaw payroll and scheduling for a team of 5 employees using ADP system and digital tools, ensuring timely and accurate compensation.
  • Implemented process improvements and creative solutions to streamline operations, reduce bottlenecks, and improve team productivity.
  • Maintained clear, consistent communication with stakeholders, providing weekly progress updates and proactive issue resolution.
  • Led talent management, including hiring, onboarding, task delegation, performance tracking, and offboarding when necessary.
  • Applied data-driven decision-making to project planning, resource allocation, and vendor selection.
  • Operations & Process Management

Business Development Representative

Metro Honda
05.2006 - 01.2009
  • Delivered 100% phone- and computer-based customer support, handling a high volume of inbound calls and internet leads daily. Made a minimum of 100 calls a day with “No Auto-Dialer” system used.
  • Provided accurate information on vehicle availability, pricing, and promotions, ensuring a positive experience for every caller.
  • Scheduled and confirmed sales appointments, serving as the link between prospective customers and the showroom team—without direct selling responsibilities.
  • Utilized CRM software to update records, track follow-ups, and manage lead pipelines for maximum efficiency.
  • Applied customer service training and objection-handling techniques to keep callers engaged, even when not ready to purchase.
  • Consistently achieved appointment-setting KPIs, contributing to dealership traffic and revenue.
  • Collaborated closely with the sales team to meet company quotas and shared performance goals, contributing to both team and dealership success.
  • Inbound Phone & Online Customer Service

Education

Bachelor of Science - Data Analytics

Western Governors University
Millcreek, UT

Skills

  • Proficient in Google Suite
  • Experienced with Microsoft Office applications
  • Experience with Adobe Acrobat Pro
  • Proficient in Zoom usage
  • Local Logic IO reporting
  • Data visualization expertise
  • Excel
  • Power Point
  • Loom video creation skills
  • Skilled in using Ecamm Live for streaming
  • Proficient in Facebook Ads platform
  • Skilled in Canva graphics creation
  • Experienced in video editing with Final Cut Pro

Languages

English
Spanish

Timeline

Real Estate Investor & Renovation Project Manager

Equity Acquisitions, LLC
03.2022 - 12.2024

Broker Associate

Olympus Executive Realty Inc.
01.2018 - Current

Productivity Coach

Keller Williams Realty At the Lakes
01.2016 - 12.2017

Realtor Associate

Keller Williams Realty At the Lakes
11.2012 - 01.2016

Co-Owner / Project Manager

JNB Properties Inc.
07.2010 - 04.2012

Business Development Representative

Metro Honda
05.2006 - 01.2009

Bachelor of Science - Data Analytics

Western Governors University

AREAS OF EXPERTISE

  • Client Relationship Management
  • Contract Negotiation & Sales Strategy
  • Data Analysis
  • Data Management
  • Process Automation
  • Microsoft Office
  • MLS System
  • Currently training in SQL, Tableau, Python
  • Training & Team Management
  • Digital Presentations
  • Zoom & Loom
  • Verbal & Written Communication
  • Problem Solving
  • Attention to Detail
  • Business Analysis
  • Research
  • Reporting
  • Budgeting & Profit Optimization
  • Rental Property Management
  • Business Process Mapping
  • Customer Retention
  • Excel
  • PowerPoint
  • Value Presentation
  • Sales
  • Customer Objection Handling

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