Jose Zavala

Police arrest and control training.

• Arresting techniques, pat-down searches, self-defense control take-down techniques.
• Gun retention techniques.
• Baton and ASP Sentry Baton certified.

Police firearms training.

• Pistol and shotgun target practice, safe handling of firearms in multiple settings.
• Proper shooting techniques and a variety of high-stress scenarios.
• Proper maintenance and storage of firearms.

• Recruited, hired and trained crew members on application of projects, customer relations and customer service.
• Addressed customer concerns with suitable solutions.
• Motivated and evaluated personnel for performance improvement and goal achievement.
• Analyzed and controlled materials, supplies and equipment operational expenses.
• Tracked and replenished inventory to maintain par levels.
• Trained employees on additional job positions to maintain coverage of roles.
• Recruited and hired qualified candidates to fill open positions.
• Created training modules and documentation to train staff.

• Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
• Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
• Pressed buttons to activate cleaning equipment or machines.
• Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
• Ordered and restocked supplies to keep workplace operating smoothly.
• Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.