Jose Zavala
rialto
Summary
Seasoned Probation Corrections Officer with a proven track record from San Bernardino County Probation Department, showcasing expertise in offender supervision and critical thinking. Excelled in reducing recidivism through effective behavioral management and mental health awareness, ensuring public safety and supporting offender reentry. Demonstrated mastery in crisis management and multitasking, contributing to a safer community. A Criminal justice professional with solid foundation in probation corrections and offender rehabilitation. Known for maintaining high standards and achieving positive outcomes through effective case management. Highly collaborative and adaptable, with strong focus on teamwork and results. Expertise in conflict resolution and counseling.
Overview
15
15
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Probation Corrections Officer
San Bernardino County Probation Department
02.2020 - Current
- Collaborated with multidisciplinary teams to address probationers'' needs in areas such as substance abuse treatment and employment assistance.
- Enhanced public safety through diligent supervision of high-risk sex offenders and gang members.
- Reduced recidivism rates by providing offenders with appropriate resources and support during the reentry process.
- Managed caseloads efficiently, prioritizing tasks based on risk level and time-sensitive requirements.
- Maintained accurate and detailed records of probationer interactions, ensuring effective communication among stakeholders within the criminal justice system.
- Arranged substance abuse rehabilitation for offenders.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Provided crisis intervention services when needed, connecting individuals under supervision with appropriate mental health resources.
- Mentored new Probation Corrections Officers, sharing best practices gleaned from years of experience in the field.
CORRECTIONAL OFFICER II
Arizona Department of Corrections
03.2019 - 08.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
Armed Security Officer
Allied Universal Security Services
06.2010 - 10.2017
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
- Enhanced security and safety by conducting regular patrols around facility perimeter.
Campus Officer
Chaffey Joint Union High School District
06.2014 - 02.2017
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Obtained CPR, First Aid and [Type] certifications in preparation for on-campus emergencies.
Education
High School Diploma -
COLONY HIGH SCHOOL
Ontario, CA06-2008
No Degree - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ 03.2019 - 07.2025
Skills
- Offender supervision
- Mental health awareness
- Self-defense techniques
- Behavioral management
- Gang prevention strategies
- Verbal deescalation
- CCTV monitoring
- Trained in defensive tactics
- Booking procedures
- Contraband seizure
- First aid training
- Weapons training
- Crisis management
- Prisoner transport
- Patrol procedures
- Incident prevention
- Trauma-informed care
- Time management
- Multitasking Abilities
- Critical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to Level II Corrections Officer after 2 years of employment.
- Supervised multiple case loads from diferent area of supervisions
- Helped implement a weekly PREA violence program for inmates.
Certification
- Crisis Intervention Training Certificate - Crisis Prevention Institute.
- OSHA Certified
- First Aid Certification
- CA D9515910 State Driver's License
Languages
Spanish
Full Professional
Timeline
Probation Corrections Officer
San Bernardino County Probation Department
02.2020 - Current
No Degree - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
03.2019 - 07.2025
CORRECTIONAL OFFICER II
Arizona Department of Corrections
03.2019 - 08.2020
Campus Officer
Chaffey Joint Union High School District
06.2014 - 02.2017
Armed Security Officer
Allied Universal Security Services
06.2010 - 10.2017
High School Diploma -
COLONY HIGH SCHOOL
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