Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOSE ZEA

WEST MIAMI,FL

Summary

Motivated sales assistant dedicated to delivering exceptional customer service. Known for being organized, detail-oriented, and empathetic towards customer needs. Adept at assisting customers in finding the products and services that best suit their requirements.

Overview

6
6
years of professional experience

Work History

Baker

The Cheesecake Factory
09.2024 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Host

The Cheesecake Factory
05.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Sales Associate

AT&T
03.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

RETAIL SALES ASSOCIATE

Metro by T-mobile
01.2024 - 03.2024
  • Provided excellent customer service to maximize sales and enhance customer satisfaction
  • Assisted customers with product selection, size fittings, and troubleshooting issues
  • Operated cash register, processed transactions, and maintained organized and clean work environment
  • Collaborated with team members to achieve sales goals and create a positive shopping experience.

SALES ASSISTANT

Repair Boss
12.2022 - 01.2024
  • Demonstrated strong interpersonal skills by providing exceptional customer service and building rapport with clients
  • Utilized product knowledge to effectively communicate features and benefits, resulting in increased sales
  • Maintained an organized and visually appealing sales floor, ensuring a positive shopping experience for customers.

PREP COOK

Lagerhouse
08.2020 - 01.2022
  • Extensive experience in food preparation, ensuring high-quality and visually appealing dishes
  • Managed inventory and maintained a clean work area, ensuring all ingredients were readily available and organized.

RETAIL SALES ASSOCIATE

Mobile store Ecuador
08.2018 - 08.2020
  • Consistently received positive feedback from customers and increased repeat business
  • Proven track record of meeting and exceeding sales targets in a fast-paced retail environment.

Education

COMPUTER ENGINEER -

Iutepal
Maracaibo, ZU
05.2018

Skills

  • Customer assistant
  • Listening
  • Customer orientation
  • Product knowledge
  • Customer service
  • Communication
  • Time management
  • Organization
  • Multitasking
  • Sales techniques
  • Problem-solving
  • Attention to detail
  • Teamwork
  • Food safety and sanitation
  • Active listener
  • Customer Service
  • Team Player

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Baker

The Cheesecake Factory
09.2024 - Current

Host

The Cheesecake Factory
05.2024 - Current

Sales Associate

AT&T
03.2024 - 05.2024

RETAIL SALES ASSOCIATE

Metro by T-mobile
01.2024 - 03.2024

SALES ASSISTANT

Repair Boss
12.2022 - 01.2024

PREP COOK

Lagerhouse
08.2020 - 01.2022

RETAIL SALES ASSOCIATE

Mobile store Ecuador
08.2018 - 08.2020

COMPUTER ENGINEER -

Iutepal

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