Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

JOSE A. GUTIERREZ ROMERO

VILLAHERMOSA,TABASCO

Summary

Motivated individual with extensive experience in customer service and sales. Proven ability to build strong customer relationships and understand customer needs, Business Development and Project Management, Exceptional communication and interpersonal skills, ensuring superior customer service.Dedicated to achieving sales goals and ensuring customer satisfaction. In-depth knowledge of BOPs, API 6A Production Surface Equipment (WH, Xmas Tree, surface control equipment, Control Flow equipment), and API 17D (MLS submarine equipment) API 5CT, API 5L, API 14E, RP 53.

Overview

30
30
years of professional experience

Work History

Sales Lead Marine Region

SLB
06.2022 - Current

Lead Sales team to achieve Goals for Marine Region. Responsibilities for Revenue & Booking Budget, Sales Plan, S&OP, P&L, Market Share Growth, Contract Administration, Business Development. Develop new product and services to meet market needs. Coordination with Engineering and manufacturing plant to support customer operations. DSO control.

Develop sales contracts with high-value customers.

Maximized performance by motivating, mentoring and coaching team members.


Sales Engineer IOC

SLB
02.2020 - 05.2022

Captured opportunities for additional sales during project implementation and rollout with existing accounts.

Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.

Suggested ideas for product evolution and new product variants.

Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.

Analyzed market trends, competitor performance and product strengths.

Submitted booking forecasts, monthly highlights and CRM entries.

Delivered technical sales presentations to prospects and presented benefits and value of products.

Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams to ensure seamless coordination on sales initiatives.

Sales & Operations Manager

SLB
11.2018 - 02.2020

Developed and implemented business strategies to achieve business goals and stay competitive.

Improved marketing to attract new customers and promote business.

Controlled costs to keep business operating within budget and increase profits.

Reduced operational costs through comprehensive process improvement initiatives and resource management.

Manage inventories, AP & AR.

Leadership on HSE and organizational culture.

Successfully managed budgets and allocated resources to maximize productivity and profitability.

Sales Manager

Cameron, A Schlumberger
04.2013 - 10.2018

Increased sales revenue by developing and implementing effective sales strategies.

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Led a successful sales team by providing motivational coaching and performance-based incentives.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Revenue & Booking Forecast. Manage P&L and cost control.

Account Manager

Cameron, A Schlumberger
01.2011 - 04.2013

Negotiated contract terms with clients, securing favorable agreements for both parties.

Increased client satisfaction by building strong relationships and addressing their needs promptly.

Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Educated clients on new products or services to increase customer engagement with brand.

Coordinated with internal teams to facilitate prompt delivery of client projects.

Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.

Sales Support Specialist

Now Product
12.2009 - 12.2010

Collaborated with sales and marketing teams to create and execute promotional campaigns.

Assisted customers with sales needs such as inventory and shipping questions.

Boosted sales performance by providing timely and efficient support to the sales team.

Managed customer accounts, responding to inquiries and resolving customer service issues

Assisted in achieving better pipeline management while increasing conversion rates using effective CRM updates.

Sales & Marketing Manager

Cameron, A Schlumberger
10.2008 - 10.2009

Forecasted sales & Booking and established processes to achieve sales objectives and related metrics.

Budget, P&L, Demand planning for Venezuela, Colombia and Ecuador Market.

Customer Contract Develop and Managing.

Developed sales strategy based on research of consumer buying trends and market conditions.

Sales Manager

Cameron, A Schlumberger
10.2007 - 10.2008

Increased sales revenue by developing and implementing effective sales strategies.

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Developed sales strategy based on research of consumer buying trends and market conditions.

Budget, P&L, SO&P, Demand Planning.

Lead & Coach Sales Team to achieve Company Goals.

Technical Sales Representative

Cameron, A Schlumberger
10.2005 - 10.2007

Conducted market research to identify customer needs and preferences.

Increased product sales by effectively communicating technical specifications and benefits to potential clients.

Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.

Streamlined sales process by implementing CRM software, improving efficiency and lead management.

Product Engineer

Cameron, A Schlumberger
11.2001 - 10.2005

Created designs at minimal costs using high-volume manufacturing processes and careful material selection.

Led continuous improvements in engineering, resulting in clearer product design standards, better manufacturability and reduced engineering cycle time.

Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.

Developed new product designs with innovative features, resulting in increased market demand for API 6A, API 16A, API 16C, API 14E, API 5CT, API 5L, API 17D.

Plant Manager

Zupla
11.1997 - 07.2001

Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.

Reduced costs by eliminating materials waste and unnecessary labor hours.

Implemented quality control measures to reduce defect rates and enhance product quality consistently.

Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.

Reduced downtime for maintenance by establishing a proactive preventive maintenance program.

Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.

Maintenance Coordinator

Cementos Catatumbo
06.1994 - 07.1997

Reduced maintenance costs through thorough analysis of repair needs and prioritization of tasks.

Analyzed equipment performance data to identify trends and develop targeted maintenance plans accordingly using Vibrational & Thermal Analysis.

Coordinated emergency response efforts during unexpected breakdowns, mitigating risks to personnel safety and production timelines.

Contributed to development, implementation, and execution of maintenance programs.

Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.

Education

BBA - Strategy Planning

Anahuac University
Mexico
07.2024

Bachelor of Science - Mechanical Engineering

Universidad Del Zulia
Maracaibo, Venezuela
07.1994

Skills

  • CRM Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Adaptability and Flexibility
  • Contract Negotiation
  • Mentoring
  • Team Leadership
  • Project Management
  • Strategic Planning
  • Business Development
  • Financial Management
  • Sales management

Languages

ESPAÑOL
Native or Bilingual
English
Professional Working

Accomplishments

  • Success Company carrier with growth on Sales & Operations business line, based on commitment, engage and goals achievements.
  • Patente US20160281473 - Hydraulic connector system. Develop a Hydraulic Connector for shallow water applications.

Timeline

Sales Lead Marine Region

SLB
06.2022 - Current

Sales Engineer IOC

SLB
02.2020 - 05.2022

Sales & Operations Manager

SLB
11.2018 - 02.2020

Sales Manager

Cameron, A Schlumberger
04.2013 - 10.2018

Account Manager

Cameron, A Schlumberger
01.2011 - 04.2013

Sales Support Specialist

Now Product
12.2009 - 12.2010

Sales & Marketing Manager

Cameron, A Schlumberger
10.2008 - 10.2009

Sales Manager

Cameron, A Schlumberger
10.2007 - 10.2008

Technical Sales Representative

Cameron, A Schlumberger
10.2005 - 10.2007

Product Engineer

Cameron, A Schlumberger
11.2001 - 10.2005

Plant Manager

Zupla
11.1997 - 07.2001

Maintenance Coordinator

Cementos Catatumbo
06.1994 - 07.1997

BBA - Strategy Planning

Anahuac University

Bachelor of Science - Mechanical Engineering

Universidad Del Zulia
JOSE A. GUTIERREZ ROMERO