Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Customer service and facility oversight skills and more than 5+ years of experience. Highly effective and comfortable working with people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Owner/Manager
JPM Commercial Cleaning Services
05.2023 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Emptied trash cans and recycling bins to keep building clean and germs-free.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Replaced and refilled paper towels and toilet paper dispensers for user's convenience.
Kept building spaces premises clean inside and outside.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Reported damages and hazardous conditions to management for further action.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Cleaned equipment and machinery to maintain in optimum working condition.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Maintained floor cleaning and waxing equipment.
Used power scrubbing and waxing machines to scrub and polish floors.
Janitorial Staff Member
Merchants Building Maintenance
02.2019 - Current
Emptied trash cans and recycling bins to keep building clean and germs-free.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Kept building spaces premises clean inside and outside.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Reported damages and hazardous conditions to management for further action.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
High School Diploma -
Collegio Santa Rosa
Guatemala, Guatemala
Skills
Business Planning
Human Resource Management
Leadership and People Development
Team Oversight
Adaptable and Flexible
Verbal and Written Communication
Employee Motivation and Performance
Commercial Maintenance
Training and Development
Reducing Costs
Operational Efficiency and Safety
Operations Management
Hiring and Staffing
Licensed and Insured
JPM Commercial Cleaning Services is a licensed and Insured company.