Summary
Overview
Work History
Education
Skills
Summary
Languages
Timeline
Generic
Jose Adlay Duque

Jose Adlay Duque

North Port,FL

Summary

Strategic Construction Manager with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented with 10+year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction.

Innovative Construction Manager skilled in motivating construction teams to exceed expectations and maintain high standards. Outstanding record of meeting project deadlines and quality benchmarks. Bilingual in English and Spanish with history of employing compliant subcontractors to meet contract parameters.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

25
25
years of professional experience

Work History

Scale House Operations Manager

Sarasota County Government Solid Waste Department
10.2023 - Current
  • Supervise the daily operations of the scale house staff, Responsible for ensuring daily deposits are made, accounts are billed, and customer payments are current, Interact with citizens and customers and advise them of policies and procedures and develop solutions to issues, Responsible for hiring, managing talent, and writing the schedule for staff.
  • Responsible for the scales and associated hardware and software systems that are utilized with scale house operations, Responsible for payment systems and associated hardware and software systems that are used for scale house operations, Manage proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities in the area of responsibility; oversee financial compliance, operational, and performance audits.
  • Procurement of products and services needed for successful scale house operation, Ensure adherence to quality standards by orchestrating monthly audits of scale house procedures, resulting in a 15% reduction in operational discrepancies
  • Directed implementation of a new electronic payment system that streamlined transactions by 25%, enhanced operational efficiency, and improved customer satisfaction scores by 20%
  • Executed comprehensive training programs for scale house staff, elevating operational efficiency by 30% through the use of targeted skill development and performance tracking metrics
  • Developed and standardized operating procedures that achieved a 35% improvement in workflow efficiency and reduced transaction errors by 15% within the first year
  • Spearheaded the upgrade of scale house software systems, integrating advanced analytics tools that improved data accuracy by 40% and streamlined reporting processes across departments
  • Chaired cross-departmental meetings to align scale house operations with county regulatory standards, resulting in a 25% decrease in compliance deviation incidents over a year
  • Strategized and executed process improvements that led to a 20% increase in departmental productivity, utilizing data-driven insights from monthly operational reviews and stakeholder feedback sessions
  • Orchestrated system-wide upgrades at the scale house, resulting in a 30% increase in transaction speed and enhancing overall customer throughput without additional staffing
  • Implemented a robust inventory management system for scale house supplies, reducing stock shortages by 40% and lowering procurement costs by 15% annually

Finance Manager

Sarasota County Supervisor of Elections
07.2022 - 04.2023
  • Worked with the IT department as a Lead Zone Technician for Zone 10 North Port since 2007, Performing preventive maintenance during every election since 2007, as well as data transfer help to ensure elections results are accurate.
  • Perform all financial functions relating to the operation of the office, Maintain all receipts and deposits to general ledger accounts working cooperatively with the county finance department, Participate in training for and compliance with all finance-related software and programs required for management of the SOE finance department, Prepare all purchase requisitions, payment requests and travel vouchers.
  • Oversee the inventory, maintenance and purchasing of all department supplies, Work with all vendors for election needs, Coordinate all work orders for business equipment, Oversee the coordination of travel arrangements for all staff, Maintain balanced petty cash fund, Conduct all fiscal closeout procedures, Facilitate annual county financial and property audits, Maintain all election-related expenses for county and municipalities.
  • Independently plan, organize, and implement programs and projects, Carry out all assigned tasks related to election planning and election day, Communicate applicable finance information, policies and procedures to employees and employer, Make recommendations and prepare written policies for the Supervisor's approval, Perform duties associated with records management, files, and related data, Respond to inquiries by the public in person and/or by phone in a courteous manner, assist or work directly with candidate coordinator on qualifying and filing procedures
  • Provided clerical support to the HR department during elections cycles, resulting in in a 30% reduction of processing times
  • May assist with onboarding and payroll functions including hiring paperwork, processing, answering employee questions, fixing processing errors, and paycheck distribution
  • Maintain a working knowledge of all election laws, districts, and precinct boundaries
  • Led the development and implementation of a comprehensive budgeting system that improved accuracy by 25%, leveraging advanced financial software and data analysis techniques to streamline forecast models and fiscal reporting
  • Spearheaded financial strategy implementation, achieving a 15% reduction in operational costs over one year by optimizing budget allocations and negotiating favorable vendor contracts
  • Orchestrated the integration of financial management software, enhancing accuracy and efficiency in financial reporting and analysis, resulting in a 20% improvement in financial data processing speed

Operational Manager I

Sarasota County Government Parks Recreation and Natural Resources
02.2017 - 07.2022
  • Assist in developing strategic plans, work programs, cost and time estimates and annual budgets for parks maintenance activities, Plan, coordinate, and supervise professional, technical, administrative and skill trade positions within the division; and participate in the selection, placement, promotion, training, appraisal, and discipline of assigned employees, Formulate master schedules to establish sequence and lead time of operations necessary to accomplish multiple budgeted park maintenance work programs: and ensure that work performed conforms to policies and procedures
  • Manage and oversee activities of assigned personnel: and perform on-site inspections of projects and work programs; monitor work in-progress and inspect completed work; and provide technical expertise and guidance to solve problems and ensure timely completion of projects, Ensure that all activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, Respond, coordinate, and manage resources after normal working hours due to 24-hour operations and safety sensitive situations.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Attend planning and progress meetings with property owners, and advisory boards to discuss ongoing and proposed County parks maintenance or landscape projects; serve on professional selection committees and attend high level manager meetings as needed.
  • Assist with preparation of presentations to County staff, Administration, Board of County Commissioners, and the public.
  • Develop and implement division policies: establish standards and procedures; measure results against standards; and make necessary adjustments.
  • Receive citizen requests and complaints by telephone, email, and in person: investigate complaints; and research requests for information from both the public and County staff.
  • Act as the Parks liaison to the Sarasota County Office of Emergency Management: and assist Manager in the coordination of the response and recovery efforts for Parks Department.
  • Perform administrative duties including written reports, memorandums, letters, and electronic correspondence, interaction with others, and communication through telephone and meetings.
  • Provide exceptional customer assistance, problem-solving, and/or complaints by all forms of communication.

Skilled Trades Worker II

Sarasota County Government Parks Recreation and Natural Resources
10.2009 - 02.2017
  • In addition to the Swimming Pool duties
  • I became responsible for the maintenance of the fountain at Nokomis Beach, and the cisterns at South Lido and North Jetty Parks
  • Responsible for the repair and maintenance of the Sky Logix lighting, and Magnetic Lock System
  • Coordinated with procurement to streamline the chemical process for the Swimming Pools run by the County
  • Position switched back to Parks and Rec Department
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Trades Worker/Swimming Pool Technician

Sarasota County Government Parks Recreation and Natural Resources
02.2007 - 10.2009
  • Responsible for the maintenance and operation of the swimming pools at Arlington Park, South Lido Beach Pool, and Robert L Taylor Community Pool
  • Coordinate work performed by contractors
  • Coordinate chemical deliveries with external vendors
  • Position switched to Facilities Maintenance Department

Pool Repair Tech

Independent Pool Inc.
07.2003 - 02.2007
  • Assist in the building of pools
  • Install Swimming Pool Equipment
  • Processing and Placement of Building Permits
  • Heavy Customer Service
  • Assist with office work on the computer
  • Set up routes for service
  • Designed and customized interior designs for pool projects to enhance aesthetics, utilizing AutoCAD for precise renderings across 15+ installations per month, ensuring customer satisfaction and project alignment

Client Associate, Head Teller

JP Morgan Chase Bank, Branch 427
03.2000 - 06.2003
  • Supervise a team of fourteen tellers
  • Take care of customers as needed
  • Enter customer information into computer using ats+ system
  • Verify customer information before processing
  • Streamlined end of day proof
  • Assist in end of day branch proof procedures
  • Open and lock vaults as needed
  • Remove envelopes from atm machines as needed
  • Answer the phones as needed
  • Assist with anything that is needed
  • Refer customers that showed interest in Financial Services

Education

BBA - International Business, Finance

Florida International University (FIU)
Miami, FL
04.2021

Associate - Business Management

State College of Florida
05.2015

Skills

  • Word, Excel, PowerPoint, Outlook
  • Maximo Work order tracking system, On-Base
  • Master scheduler, Sequence and lead time formulation, Operations planning
  • Estimating
  • Building systems and services
  • Safe job site set-up
  • Management
  • Renovations, building, and demolition
  • OSHA safety requirements
  • OSHA compliance
  • Vendor and contractor negotiations
  • Site supervision
  • Financial acumen

Summary

Tau Sigma National Honor society for Transfer Students, PHI THETA KAPPA Honor Society, National Society of Leadership and Success, National Swimming Pool Foundation, National Recreation and Park Association

Languages

Spanish
Native or Bilingual

Timeline

Scale House Operations Manager

Sarasota County Government Solid Waste Department
10.2023 - Current

Finance Manager

Sarasota County Supervisor of Elections
07.2022 - 04.2023

Operational Manager I

Sarasota County Government Parks Recreation and Natural Resources
02.2017 - 07.2022

Skilled Trades Worker II

Sarasota County Government Parks Recreation and Natural Resources
10.2009 - 02.2017

Trades Worker/Swimming Pool Technician

Sarasota County Government Parks Recreation and Natural Resources
02.2007 - 10.2009

Pool Repair Tech

Independent Pool Inc.
07.2003 - 02.2007

Client Associate, Head Teller

JP Morgan Chase Bank, Branch 427
03.2000 - 06.2003

Associate - Business Management

State College of Florida

BBA - International Business, Finance

Florida International University (FIU)
Jose Adlay Duque