Jose Alberto Caballero
Tecate,California
Summary
Dynamic leader with proven expertise in operations management and production optimization, honed at American Bath Factory. Excelled in fostering continuous improvement, reducing waste by optimizing resource allocation, and enhancing productivity through effective staff management. Skilled in shipping software and promoting workplace cleanliness, achieving high levels of customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Shipping Clerk
TODCO
10.2011 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Production Manager
American Bath Factory
11.2006 - 04.2011
- Resolved issues quickly to maintain productivity goals.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Estimated labor requirements to support anticipated workload.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Import and Export Coordinator
Agencia Aduanal Moreno Y Asociados
06.2001 - 08.2006
- Import previous inspection
- Material classification
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Coordinated with shipping and transport companies on behalf of clients
- Coordinated with various government agencies for required permits or licenses in support of clients'' unique shipping needs
- Reduced processing time for shipments by effectively communicating with carriers and customers.
- Lead facilitator for customer issue resolution related to service performance
Import and Export Coordinator
JEM Sportswear
07.1999 - 04.2001
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Education
High School Diploma -
Stelle Canon
Rancho San Diego07-2000
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Production planning
- Operations management
- Staff management
- Production scheduling
- Production optimization
Accomplishments
1
Languages
English
Professional Working
Timeline
Shipping Clerk
TODCO
10.2011 - Current
Production Manager
American Bath Factory
11.2006 - 04.2011
Import and Export Coordinator
Agencia Aduanal Moreno Y Asociados
06.2001 - 08.2006
Import and Export Coordinator
JEM Sportswear
07.1999 - 04.2001
High School Diploma -
Stelle Canon
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